Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

8395 reviews

4.7/5
5 Stars
4 Stars
3 Stars
229
2 Stars
40
1 Stars
17
Not bad
2/5

The owner took 3 weeks to refund the security deposit and the broker of the agency was not helpful on this issue.

Very good
4/5

分かりやすい対応でした。ただし、前の所も入居後に問題がありましたので、サポート等頂けると助かります。

Good
3/5

normal.

Excellent
5/5

I was in contact with Manuela Falletta. She was very reactive and answered all of my questions in a very timely manner. If I were to rent through Lodges again, I would be very happy to work with her again.

Excellent
5/5

professionale e molto gentili

Excellent
5/5

I was very easy, the booking advisor was in contact with me all time. She helped me to find the best option. Also I had the opportunity to visit the agency and it had a great looking. I totally recommend Lodgis to any person.

Excellent
5/5

Valeria was my point of contact and was always helpful and flexible with giving me information about apartments. once we had moved in, I had other contacts who were also very friendly and helpful.

Good
3/5

deben mejorar el orden en la parte financiera ya que no tenian registrados los pagos que ya habia hecho y me cobraron dos veces el mismo dinero

Good
3/5

借りるまでは、スムーズに進みました。出来たら私の様に語学力が、ない場合は現地でのコーディネートもして欲しいと思いました。どうにか事なきを得て済みました。領収書をメールで欲しいと伝えたはずですが、来ていません。

Excellent
5/5

Merci beaucoup à Iryna Bonnefoy pour son excellent travail.

Excellent
5/5

Je suis tres content avec vous/MsFALLETTI Manuela/.Comme etranger sans revenus regulier ,vous m'avaez fait une grand service.Merci beaucoup.Cordialement Admir Ridjesic MD

Excellent
5/5

Quick responses and efficient reacts!!

Excellent
5/5

Atendimento excelente, processo rapido e automatizado

Excellent
5/5

The staff was so helpful when I get any troubles.

Excellent
5/5

Best agency in the area by far.

Excellent
5/5

Cecilia has been wonderful. Always responsive and really advocated for me. I tried to work with other companies but Cecilia drew me away from the others. Thank you!

Good
3/5

Je reçois trop d'e-mails prend dans votre agence être parlée

Excellent
5/5

またお世話になりました、ありがとうございます。

Excellent
5/5

Muy buena respuesta, rápida y eficiente a pesar de mi regular inglés (hablo español) pudimos hacer los acuerdos prontamente. Gracias

Excellent
5/5

Notre recherche d'un studio meublé pour 6 mois s'est conclue très rapidement sans que nous ayons eu besoin de nous déplacer. Notre interlocutrice Lodgis était toujours disponible pour répondre à toutes nos interrogations. Nous l'en remercions et ne manquerons pas de retourner vers cette agence pour une recherche future. Claude HEITZ STRASBOURG FRANCE

Excellent
5/5

The agent I had, Tomotsugu, with your agency was always very helpful and kind, quick to respond to all of my questions when I was looking for an apartment and also after finding the one I chose. I especially liked the fact that your agency recommended an insurance agency to go through, it made that even easier. Thank you !

Excellent
5/5

Personnel très disponible aux exigences, agréable, vite dans la réponse aux questions posées. Immeubles jolis et correspondants aux descriptions

Excellent
5/5

ottimo, rapido ed efficiente.

Very good
4/5

Manuella FALLETA était disponible et à notre écoute. Nous avons vraiment apprécié son suivi de notre dossier !

Excellent
5/5

Conseillère très gentille, répond vite et très accueillante.

Excellent
5/5

相談のメール等を差し上げた時も素早くご対応いただき、大変ありがとうございました。

Very good
4/5

Une conseillère très occupée et qui après chaque refus d'appart n'a pas cherché à m'en trouver un autre alors que je lui avais dit que j'étais dans l'urgence et que je souhaitais vraiment louer quelque chose

Excellent
5/5

Clair sur le processus de location et très réactif aux demandes.

Excellent
5/5

Contact has be great although a viewing service would make you even better.

Very good
4/5

She is patient and nice but there is a minor mistake in making an overstated amount. Luckily I have discovered the mistakes and she has apologised about the mistakes and immediately corrected it. She is a trustful and responsible agent.

Excellent
5/5

Excellent, very helpful, responsive and client oriented.

Excellent
5/5

The agency and agent were available to answer any question, make the transaction easy and deal with any issues. This was my second time using Lodgis, and I would use them again on a return trip to Paris.

Very good
4/5

It was ok, but I had used a different agency before, also for a long-term assignment in Paris, and the service was definitely better and more customer oriented. With Lodgis you get all the contact and more until you sign the contract, but after that, you are left on your own more or less. As I said, it was ok, but the agency could do better to serve their clients also after contract signing.

Excellent
5/5

Company responded quickly.

Excellent
5/5

Perfeita,parabéns a Solange,sempre atenciosa e prestativa

Excellent
5/5

Iryna Bonnefoy was extremely polite and prompt. Would not hesitate to use the service to book again. Thanks!

Excellent
5/5

Faster replies to e-mails would be nice.

Good
3/5

Agence réactive et fiable.

Excellent
5/5

Mme Manuela Falletta est juste parfaite! C'est ma 3eme location avec Lodgis et Mme Falleta est toujours si genial :)

Excellent
5/5

Fui muito bem recebido pela sra Anna Poncelblanc desde o primeiro contato que tive com a Lodgis e ela continuou me auxiliando por todo o processo até o contrato final de locação.

Excellent
5/5

丁寧な対応で大変良かった。手続きの仕方がもう一つわかりにくかった。 インターネットなので、最初に契約の全体を説明して欲しいと思います。

Very good
4/5

AGENCE TRES REACTIVE.

Very good
4/5

Sim.Tudo tranquilo. Como nao tive nenhum problema com o apartamento e a locacao utilizei a Agencia apenas para a locacao.

Excellent
5/5

Nicolas was very helpful all the time. Though sometimes he couldn't give me answer fast, I understand he is busy. He answered my every question and request. He kindly explained everything. I would like to proceed the contract again if I come back to paris and look for a house.

Excellent
5/5

tutto molto bene, risolto in poco tempo, spero prosegua il tutto allo stesso modo

Excellent
5/5

家主はとても親切に対応してくれました。同じ建物に住んでいるという点も安心しました。

Very good
4/5

la relation avec votre Conseiller réservation est bonne. Ce qui cloche, c'est ce qui paraît sur votre site internet où il s'avère que plusieurs logements y figurent alors qu'ils ne sont plus disponibles, malgré ce qui est indiqué sur le site.

Excellent
5/5

Très bonne relation

Excellent
5/5

Un aiuto inestimabile da Lodgis e in particolare dall'agente Manuela Falletta. Cercare casa a Parigi è un incubo e trovarla è stato un miracolo grazie alla sua disponibilità! La consiglio vivamente.

Excellent
5/5

Incredible service! I'm very very happy. Despite being very short on time, my agent, Manuela Falleta, was able to locate something for me. I'm very very satisfied with lodges and will use again.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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54,7

clients satisfied
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