Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

8377 reviews

4.7/5
5 Stars
4 Stars
3 Stars
226
2 Stars
40
1 Stars
17
Excellent
5/5

TAMURAさんの親切な対応が大変良いです。 初めてのアパルトマンの予約で分からないことが多いので、日本語で対応していただけて助かります。 また、日本語が無いととても予約できません。

Excellent
5/5

Efficient but personable and with a desire to be helpful generally to assist us with our visit.

Excellent
5/5

Simples e precisa.

Excellent
5/5

Exelent. Good and clear choice, quick answer (booking advisor Julien Choueiry)

Excellent
5/5

今後も利用したいと思います。

Excellent
5/5

My agent was very nice.

Excellent
5/5

Anna was very attentive and helpful during the all process.

Excellent
5/5

very good.

Very good
4/5

A bit slow to start with, afterwards excellent.

Excellent
5/5

Muy eficaz y rápido el servicio

Excellent
5/5

Bien que hablan distintas lenguas. Excelente agilidad en las respuestas. Buena información sobre el apartamento.

Excellent
5/5

He reservado un apartamento para un mes en París y todo ha sido muy fácil. Paloma Solar, recepcionista de Lodgis se pone inmediatamente en contacto contigo y te facilita toda la información que necesitas, así como la rapidez en contestar los mensajes. Realmente se agradece una agencia en la que puedas confiar.

Good
3/5

A lot of apartments that are not available are still displayed on the website. Hope the consultants can double confirm the availability with the landlords in advance so that people don't need to spend too much time on searching the places which are actually not available. Anyway the consultant's service is good.

Excellent
5/5

Ma conseillère est très professionnel, gentil et patiente. Elle contacte le propriétaire et me répond rapidement. C'est vraiment du service de qualité.

Excellent
5/5

Very excellent, she worked with me until we found the neighborhood and the apt. we wanted; very quick and prompt and gracious.

Excellent
5/5

Der Service von Lodgis ist exzellent. Ich habe bereits drei Wohnungen für Geschäftsaufenthalte in Paris über Lodgis gebucht, und alles hat perfekt geklappt. Jederzeit wieder.

Excellent
5/5

Manuela was fast, friendly and thorough.

Excellent
5/5

My third time with Lodgis. As usual, a first-class service provided by the excellent advisor Joel Peixoto.

Very good
4/5

Dans l ensemble, tres bien. Mais c est dommage que je n ai pas eu de reponses a mes questions quand j ai juste "pose une question" sur le site. 2 fois, sans reponse. Je n ai eu de reponse que quand j ai dit "vouloir faire une reservation".

Good
3/5

Solicité me informaran sobre el pago de mi alquiler y la garantía mediante mi tarjeta de crédito, pagué los honorarios de Lodgis, no me respondieron y la operación se concretó. Ahora no sé como debo actuar.

Very good
4/5

Efficient. Not personable.

Excellent
5/5

Straightforward, prompt response, helpful.. Satisfied!

Excellent
5/5

Ms. Faletta is very good and professional! Always very helpful and fast to solve all issues

Excellent
5/5

The agency was very accommodating to our needs, and answered any questions we had for them. Above all, very efficient and thorough.

Excellent
5/5

The response came very quicky after my enquiry and the renting process went smoothly. All the conditions are clearly stated and the apartment description is very detailed. All in all a very pleasant experience.

Excellent
5/5

Excellente efficace tres attentive aux besoins du client

Good
3/5

Did not manage to receive clear answer regarding building charges which at the end just look like hidden agency fees.

Excellent
5/5

Nous avons toujours eu des réponses rapides ce qui est excellent!

Excellent
5/5

professional and willing people

Excellent
5/5

Personale gentile e disponibile. Facilità di comunicazione grazie allo staff multilingue. Procedure rapide e semplici per la stipula del contratto di affitto.

Very good
4/5

fair;可信賴

Very good
4/5

Tresa bon choix et service.

Excellent
5/5

Atendimento muito bom.

Excellent
5/5

Muy atentos en esta agencia, dado que les di bastante guerra, aun así me han atendido estupendamente, muy recomendada

Excellent
5/5

Le conseiller n'a jamais lâché la relation, établie à ma demande, pour m'aider à trouver un studio, alors que j'avais des paramètres assez compliqués dont le budget et des pannes de connexions téléphonique et net en plus. Bravo ! Merci !

Excellent
5/5

Precisi, puntuali e cortesi.

Good
3/5

If I'm confirtable with French language, this wouldn't be that hard ...

Excellent
5/5

C'est la deuxième fois que je travaille avec vous, et je suis pleinement satisfait. En fait je vous ai déjà recommandé à des amis ici en Espagne.

Good
3/5

Fino alla firma del contratto non è chiara e ben espressa la commissione dell'agenzia. Troppe cose si scoprono all'ultimo, ci sono a mio parere dei margini di miglioramento.

Excellent
5/5

Increible

Excellent
5/5

Everything is so easy to manage. Everybody is so helpful

Excellent
5/5

How do I pay the rent by credit card for February?

Good
3/5

SUS LINEAS TELEFONICAS ESTAN SIEMPRE OCUPADAS. IMPOSIBLE HABLAR CON UN AGENTE.

Excellent
5/5

Lodgis was very helpful and worked very quickly. I am very happy with the Lodgis and would recommend it to anyone searching for an apartment.

Very good
4/5

熱心回覆問題!

Excellent
5/5

Walquiria Brandao-Brault was excellent from my very first contact with her. She responded quickly and helpfully and is a great asset to your company. I am very grateful for her consideration and assistance. I will definitely recommend Lodgis, and Walquiria in particular, to anyone I know who is considering staying in Paris.

Not bad
2/5

Je suis déçue par le service client!

Excellent
5/5

rapidité, disponibilité, très bon relationnel, compétence, fiable

Excellent
5/5

Solange was very attentive to our requests and quick with responses to queries. The entire process was simple and direct.

Excellent
5/5

Dealing with LODGIS and Joel Peixoto was a pleasure, fast and comprehensive service.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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8 languages
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Personalised
advice and support

54,7

clients satisfied
with our service