Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13554 reviews

4.7/5
5 Stars
4 Stars
3 Stars
366
2 Stars
63
1 Stars
27
Excellent
5/5

Très bon travail, communication facile et rapide.

Excellent
5/5

Very good. Thank you Walquiria for helping me with this absolutely smooth transition.

Excellent
5/5

Très rapide, très efficace!

Excellent
5/5

Very great responses and very helpful with any of my needs.

Excellent
5/5

Very helpful and patient, thank you for all the help.

Excellent
5/5

thank you for your help.

Excellent
5/5

Merci beaucoup!

Excellent
5/5

Mme Le Corre has been very helpful, thank you very much.

Excellent
5/5

Disponibilité et réactivité.

Excellent
5/5

Excellent service!

Good
3/5

GOOd

Very good
4/5

It was great experience

Excellent
5/5

It’s reassuring to know that there’s an agent like Marianna out there. She’s professional, responsive and kind. As for the agency Lodgis, it’s honestly the best! I started looking for an apartment with Book-A-Flat and it’s seriously got nothing on Lodgis and it’s agents. A big thank you!

Good
3/5

Bonne communication

Excellent
5/5

personnel réactif et disponible, je suis réussie à louer très vite

Excellent
5/5

Bon échange, Cecilia a été réactive et compétente dans son travail.

Excellent
5/5

Pleasant communication with the office - on telephone and via email. Efficient online handling of matters.

Excellent
5/5

Je suis content du service proposé par votre agence, même si vos conseillers sont le plus souvent difficiles à joindre par téléphone

Very good
4/5

Personalized service was very helpful!

Excellent
5/5

Parfait

Excellent
5/5

I had a good experience with Lodgis. the agent was very helpful throughout the process and helped in every way.

Excellent
5/5

The agency is very efficient and helped me find a nice apartment quickly.

Excellent
5/5

We needed a last-minute booking and had multiple agents explain, aid, and guide us as quick as possible. Expat students: this is the best it gets.

Excellent
5/5

the service is very efficient and professional. I could quickly hear back from the agent if I have any question. Good job on this!

Very good
4/5

Très bonne réactivité des équipes

Excellent
5/5

Lodgis understood the owners will and tried to help the tenant as well. 急な物件見学にも対応してもらえ、助かりました。

Excellent
5/5

we always use the services of lodgis, best website on the market

Excellent
5/5

Lodgis is from the best agency that i have deal with and always trying to find a solution for you .. Best team

Excellent
5/5

Ms Clothilde Iguenane was very professional and provided excellent services.

Excellent
5/5

Rien à dire, c’est parfait!

Excellent
5/5

Bonne Interlocutrice, très sympathique et efficace

Excellent
5/5

Très professionnel !!

Excellent
5/5

Très professionnel et bienveillant. Merci beaucoup !

Excellent
5/5

Helpful in providing alternatives, and quick to respond.

Excellent
5/5

Perfect and quick services as always

Very good
4/5

Merci

Very good
4/5

Efficace mais malheureusement injoignable par téléphone

Very good
4/5

Bonjour, Serait il possible de nous fournir un lit bébé ainsi qu'une chaise haute pour la durée de notre location? Cordialement Elsa Benoit

Excellent
5/5

Excellent cooperation

Excellent
5/5

Great professionals, always trying to satisfy customer's needs

Excellent
5/5

Super fast service with friendly agents and professional handling of important documents

Excellent
5/5

très bon contact par mail. Mon seul regret est de ne pas avoir d'échanges téléphoniques

Very good
4/5

Не хватило только одного, но очень важного: Сайт предлагает автоматический перевод с французского языка на язык арендатора (в нашем случае - на русский) всей документации на квартиру (контракт, условия и правила проживания). Однако! Перевод производится некорректно, а именно - самые важные пункты об обязанностях арендатора, расчетах и финансовой ответственности либо не переводятся вообще, либо переведены на английский язык. Предлагаем откорректировать соответствующую компьютерную программу.

Very good
4/5

Laborieux au début, puis ensuite, très fluide et efficace.

Excellent
5/5

Service et efficacité au rdv - merci

Very good
4/5

- my contact Mrs Iguenane was/ is very helpful and takes care of all my needs and questions. - the fee structure does not suit the rentals. I feel exploited by the amount charged just to get a (temporary) apartment. Calculating the total cost for any rental apartment gives a way higher number than just the monthly rent added up.

Excellent
5/5

Good and efficient process, recommended.

Very good
4/5

The agents are fairly attentive. Nobody seems to want to talk to you until a lease would be signed in a week or two. It's hard to get their attention when you're in another country. Someone responds but they don't follow through. They just want you to sign a lease right away. But once you decide on a place it's pretty straightforward. I have yet to do the walk-through inspection with a bailiff [That should be interesting!] I also haven't inspected the place myself yet so I hope it's what I can imagine from the pictures. I think my discomfort with this process so far is nothing unusual. There are a lot of different expectations from country to country. I think this agency and others like it [online] are a little easier to deal with than the regular agency shops you see on the street. One thing that is really annoying is that the customer assumes that what is displayed online is in fact, available but that is not the case about 50% of the time.

Excellent
5/5

Celilia understood the urgency of me finding accommodation and she made it happen.

Excellent
5/5

Wonderful experience and Solange has been a great resource. Thank you for all of your assistance.

Very good
4/5

Been great but some more phone communication would be better

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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