Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

8562 reviews

4.7/5
5 Stars
4 Stars
3 Stars
235
2 Stars
41
1 Stars
18
Excellent
5/5

Tout a bien marché. Tout s'est bien passé de façon rapide, nette et transparente. Il n'y a eu aucun souci.

Excellent
5/5

Il fallait essayer plusieurs possibilites avant de trouver cet appartement mais tout le travail etait du cote de l'agence. C'etait une experience tres agreable.

Excellent
5/5

La qualité de service de l'agence est toujours aussi parfaite.

Very good
4/5

Debe haber más seguimiento en los procesos administrativos, sobretodo cuando el cliente es extranjero.

Excellent
5/5

Agenzia molto disponibile e chiara nei termini di contratto. Efficienti anche le tempistiche.

Very good
4/5

risposte veloci ma pochi suggerimenti e informazioni

Excellent
5/5

ok, per velocita' sui quesiti, senza dubbio affidabile.

Very good
4/5

Good
3/5

en fait, cette relation est très impersonnelle

Excellent
5/5

Chiara proffered the best customer service I've had with Lodgis — patient, efficient, a good sense of humour and she kindly offered personal and thoughtful insights about neighbourhoods with which I wasn't familiar when I was narrowing down apartments. With some rental agencies it's not immediately apparent why they merit or how they earn their share, but Chiara worked really hard to find the right place and answered all of my neurotic and curious queries effectively. Lei parla anche italiano/elle parle français aussi.

Very good
4/5

Boa e profissional.

Very good
4/5

Elle répondre rapide avec précision.

Very good
4/5

「部屋のクリーニングを頼まなかったから」という理由で退去時の掃除一切を自分ですることになったが、最終日にいきなり言われたため慌ただしかった。部屋代にクリーニング代は入っていないということならば、事前に伝えていただけるとありがたかった。

Excellent
5/5

Easy and safety.

Very good
4/5

Molto puntuali le risposte forniteci dalla referente italiana dell'agenzia, anche se a volte poco approssimative.

Excellent
5/5

L'agence via Aline Batteux a été très efficace et professionnelle.

Excellent
5/5

Fast comunication and perfectly clear answer.

Good
3/5

Difficoltosa la prenotazione a causa dei rigidi orari di check-in, impossibile dopo le 23 e sul check-out impossibile nei giorni festivi. L'agente è stato disponibilissimo, ma per avere la e-mail di conferma di avvenuta prenotazione sono stati necessari 5 giorni di continui e un pò snervanti contatti, nonostante il pagamento della agenzia fosse stato immediato

Excellent
5/5

Rapide et efficace.

Excellent
5/5

Everything was made accurately, organized and without delays

Excellent
5/5

cumplio nuestras expectativas referente a la contratacion.

Excellent
5/5

Funcionou muitíssimo bem. Tudo aconteceu com precisão e muito rapidamente.Muito profissionais.

Excellent
5/5

ottimo, siete precisi e velocissimi, ed è piacevole dialogare in italiano

Excellent
5/5

Servizio ottimo, risposte tempestive, massima disponibilità con istruzioni dettagliate, tutte le comunicazioni via e-mail e telefoniche nella lingua italiana.

Excellent
5/5

Efficient and helpful.

Excellent
5/5

Chiara De Camillis è stata gentilissima oltre che molto professionale e veloce

Excellent
5/5

perfetto, anche se prima del mio arrivo a parigi ero costretto a comunicare dall'italia. ripsoste rapide, esaurienti e chiare. in una sola parola: perfetto

Very good
4/5

Profesionales y atentos con nuestras demandas.

Very good
4/5

Gostamos bastante da agência e da segurança que ela transmite. A única reclamação é sobre a demora na resposta de alguns emails.

Excellent
5/5

Luiza etait tres cooperante, a l' ecoute de mes demandes et tres efficaces dans ses demarches.

Excellent
5/5

Quick and easy transaction. All questions answered promptly.

Excellent
5/5

Rapide, claire et efficace

Excellent
5/5

Ho trovato disponibilità e cordialità, precisione.

Very good
4/5

They answer the question as soon as possible and speak some languages, so is very easy to keep a conversation with then

Good
3/5

La conseillere ne fait pas la différence entre les euros, les pesos argentins et les pesetas espagnoles...

Excellent
5/5

Ms. Yan was always very quick to reply.

Good
3/5

In general the agency has been responsive to my concerns/inquiries. I am still waiting to receive return of the initial down payment for the apartment. I hope to hear from you soon.

Excellent
5/5

Muy bien! Raph se ocupó de buscar alternativas mientras no respondían los owners. Muy ágil y sencillo el trámite de locación.

Excellent
5/5

Veloce e preciso il servizio, svolto comodamente per intero in modalità online.

Excellent
5/5

Extrêmement réactif et complet. Bravo à Luisant.

Very good
4/5

Things turned out OK but there was a little uncertainty throughout the process that could be improved. -It took several days to get responses, confirmations, etc.- Some things like payment arrangements, deposit handling, could be done better: perhaps through web automation. It might be a cultural thing so these comments are just in the spirit of constructive criticism and not an expression of lack of satisfaction.

Excellent
5/5

Très aimable

Good
3/5

the agency was fine, we didn't need to contact them ever and they provided us with the service they offered.

Excellent
5/5

100% satisfactory. Never waited for any request. I highly suggest that anyone looking for an apartment in Paris should contact this agency.

Excellent
5/5

réactifs, disponibles, compréhensifs des besoins et attentes

Excellent
5/5

Rapido y eficaz

Excellent
5/5

Très efficace comme d'habitude !

Very good
4/5

Very good but some trouble with charging our deposit 8 times!

Excellent
5/5

メールでの対応でしたが、問題ありません。

Excellent
5/5

Très bien parfait Merci

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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54,7

clients satisfied
with our service