Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

13765 reviews

4.8/5
5 Stars
4 Stars
3 Stars
357
2 Stars
59
1 Stars
25
Excellent
5/5

Everything's all right, but I was wondering if I could clear up some details of the contract (which is already signed) within the next few hours.

Not bad
2/5

service is slow

Excellent
5/5

Bon service, Rapide, aimable. Robin Meleiro, 100% recommandé

Excellent
5/5

His employee treatment was excellent and he was very helpful

Excellent
5/5

I appreciate prompt responses. The person in charge was very kind.

Very good
4/5

The agency was slow with initial communication, but that improved as time went on. There is a lot more information that they could provide up front that would expedite the process and make it more expedient for all. (Types of documents that would be needed, explanation of the entire process step-by-step, options for guarantors if needed, types of payment accepted, how check-in and check-out work, the fact that insurance is required and how it works, etc). I had to ask many questions in order to receive a slow trickle of information. This can be frustrating when time is of the essence with so many steps involved. Also be aware that they only operate Monday-Friday weekdays. Once I established a more regular contact with an agent, the agent was prompt to respond (Mon-Fri) and paid close attention to my particular needs. I was provided good options for the lease to correspond.

Very good
4/5

Every time I have spoken to one of your agents they have been very helpful. I note that at times it is very hard to get through to agents, it would be helpful if reception could organise agents to call clients back (and even better if the planned time of call backs could be quickly confirmed by reception over email or phone).

Very good
4/5

Très bonne communication avec l'agence! Valeria est très réactive et j'ai obtenu rapidement les réponses à mes questions!

Excellent
5/5

Robin was extremely helpful and prompt in responding. I truly appreciate his help in finding a rental and in answering questions I have about insurance and other French legal requirements for renting.

Very good
4/5

The best apartment agency.

Very good
4/5

Great selection of apartments!

Excellent
5/5

Agence professionnelle et personnel de qualité !

Excellent
5/5

alles gut verlaufen, nur unklare Formulierungen bezüglich der Kosten für Lodgis.

Very good
4/5

Good service, how ever there are some employees that are more serious than others. The previous one helping me was hard to contact and get in touch with. The most recent one was serious and helpful, I had a good experience

Excellent
5/5

Très bon retour client.

Very good
4/5

efficienti e disponibili!

Excellent
5/5

excellent

Excellent
5/5

Very helpful, and quick.

Very good
4/5

J'ai eu un peu de mal a trouver un appartement.

Excellent
5/5

Fast response from agents.

Excellent
5/5

I had a great experience with Lodgis.

Excellent
5/5

Bonne réactivité, photo fidèle au bien, réponse rapidement . Je recommande

Good
3/5

The English version of the lease agreement should be enhanced. Though it is an English version, it still contains a lot of information in French and some typo in English.

Excellent
5/5

Gracias por la atención permanente y la colaboración para obtener el alquiler.

Very good
4/5

it's too soon to give a comment

Very good
4/5

always a prompt service, always pleased to help

Very good
4/5

Once we came in contact with the agency, the people were kind and helpful.

Excellent
5/5

Parfait

Excellent
5/5

So far so good very helpful thanks to Chiara

Excellent
5/5

Parfait!

Mediocre
1/5

Manuela FALLETTA makes the signing process smooth every year. She is an asset to the company and she is a very important person in my transition to living and finding a home in Paris. Thanks very much Manuela Nita

Excellent
5/5

Manuela gave us an exceptional, very personalized service. thanks a lot

Good
3/5

Aucune disponibilité par téléphone

Excellent
5/5

LODGIS Agency has been exemplary. We dealt with Robin Meleiro this time. He was there to answer our questions and make sure all the paperwork was filled out correctly, from start to finish. I would definitely use LODGIS again.

Very good
4/5

My agent, Robin Meleiro, has been very helpful. I hope everything works out fine!

Excellent
5/5

Excellent and prompt service, clear communication, and reasonable-excellent options for advised price ranges.

Excellent
5/5

So far is good

Excellent
5/5

Merci à l'équipe de Lodgis et notamment à Clothilde qui m'a aidée à trouver un studio sur Paris alors que tout le monde me disait impossible trop galère, avec Lodgis c'est possible en une semaine. Clothilde ne m'a pas lâchée, les démarches sont simples et efficaces, grâce à elle la porte des possibles est enfin ouverte et la voie de mon avenir, mille mercis, bravo !!

Very good
4/5

Accessible et simple

Excellent
5/5

Merci

Very good
4/5

ça va, mais il me paraît que la relation est toujours c est le client qui pousse l’affaire devant.

Excellent
5/5

Amazona personal service!

Excellent
5/5

Really helpful and helped us find an apartment. Assisted us in a great manner when the first agreement was cancelled. Provided quick responses and are really quick in helping us.

Excellent
5/5

Bon service, rapide

Excellent
5/5

Pathe Ndiaye was a wonderful agent who was attentive and responded quickly. Thank you so much!

Excellent
5/5

Bien servi !

Excellent
5/5

all good!

Excellent
5/5

Great service , fast replies , always available for assistance .

Excellent
5/5

Efficacité!

Excellent
5/5

fast and efficient

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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