Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

9850 reviews

4.8/5
5 Stars
4 Stars
3 Stars
246
2 Stars
38
1 Stars
18
Very good
4/5

Offering the service efficiently

Very good
4/5

Good service, friendly staff. Some of the questions I had where not answered but perhaps there was too much information going both ways.

Very good
4/5

You were very prompt

Very good
4/5

田村さんの対応には感謝しています。 入居当日予定していたスタッフの方が待ち合わせに来ておらず大変びっくりしました。たまたま、別のスタッフの方がいて、部屋の中にはいることができました、が将来はこういうことがないようお願いします。

Very good
4/5

Abbastanza positivo

Very good
4/5

Great they worked with us to help us get in a little early. Very pleasant and accomidating... I would suggest ... it would be helpful to provide written instructions for washer/ dryer combo, dishwasher and where to dispose of trash (Should also be in English)

Very good
4/5

みなさん優しく色々と面倒見て頂きました ありがとうございました

Very good
4/5

the contact with the agency went great and easy, cynthia was lovely and very helpful! but i have to say, i find the commission im paying for the agency is a bit high for one month.

Very good
4/5

No hubo ningún problema con la agencia.

Very good
4/5

Gentile, puntuale, simpatico.

Very good
4/5

Ci vorrebbe più velocità nel rispondere alle mail, soprattutto se i tempi sono corti (molto spesso i contatti si limitavano ad uno al giorno), e ci vorrebbe più solerzia nel contattare i proprietari

Very good
4/5

bonjour, très bon service te superbe acceuil

Very good
4/5

I was kept abreast of every step during this transaction. I appreciated that! It could have been made a little more clear about the agency fees and the payment of the 1st month's rent and security deposit. Overall a good experience.

Very good
4/5

Interlocuteurs disponibles et efficaces. Valeur ajoutée de l'agence limitée.

Very good
4/5

Buen servicio en general sin embargo, es difícil contactar al agente de ventas. Probablemente su personal sea insuficiente para atender a todas las llamadas de los clientes.

Very good
4/5

La relation par téléphone est relativement difficile. Il vaut mieux utiliser internet et les messages Emails.

Very good
4/5

Would suggest that it would be beneficial to be able to pay for the stay with a credit card through the agency.

Very good
4/5

Bon contact, réactivité. Même si l'appartement correspond en tout point à mes attentes, j'aurais aimé pouvoir le visiter avant de signer le bail (location pour 6 mois). ça m'aurait éviter un petit coup de stress avant de récupérer les clés. Mais tout est bien qui finit bien :)

Very good
4/5

豊富な物件数と見やすいサイトに惹かれて、こちらに問い合わせをさせて頂きました。その後のリスポンスも迅速で丁寧だったのが、契約の決め手になりました。価格もそう高くなく、良心的だったと思います。ありがとうございました。

Very good
4/5

Puntuale e cordiale.

Very good
4/5

Helpful agents, good online payment and contract system. the site is very informative.

Very good
4/5

Tout était parfait, la rapidité et le service

Very good
4/5

年末年始のパリ滞在、お気に入りの街に物件を借りることが出来き ました。友達2人での滞在、十分な広さ、洗濯ができ鍵も2つ借りられ、対応は速やかかつ親切でとても好印象でした。

Very good
4/5

Des agents très réactifs et professionnels. Toujours disponible pour répondre aux l'attentes de leurs clients. Mme Manuela FALLETTA m'a été d'une aide précieuse, elle répond rapidement aux questions et fournit des informations pertinentes, j'ai signé le bail en moins d'une semaine de recherche. Je la recommande vivement, ainsi que M. Stephane HEYDEN, toujours disponible et compréhensif. Je mettrai juste un bémol sur la fréquence de mise à jour du site, qui indique la disponibilité de certains appartements alors qu'ils ont déjà été loué, et sur le fait qu'il n'est nulle part indiqué que les frais de l'état des lieux sont à la charge du locataire.

Very good
4/5

Good communication.

Very good
4/5

Bien commercialement et pour le suivi

Very good
4/5

Good contact and any questions that I had were answered quickly.

Very good
4/5

bien.

Very good
4/5

The contact with the agency was good but the answers to my emails where not fast so I had to call them (from abroad) several times to get my answer instead of waiting a day or two for details I am concerned about.

Very good
4/5

It was quite good!

Very good
4/5

The staff is really nice and helpful. It offers many solutions and the agency fee is affordable. Everything is done on time:contract, fees.

Very good
4/5

working with lodges has been quite easy! however, sometimes it took a little time for our questions to be responded to via email when we were considering different places. it also was sometimes unclear what was needed – such as what would suffice as proof of financial security. through emailing back and forth with manuela, who was very prompt and helpful, we figured this all out. however, perhaps that info could be made more clear from the beginning.

Very good
4/5

difficile de contacter par téléphone, toutefois bonne gestion du dossier dans un court délai.

Very good
4/5

Buona scelta di appartamenti, équipe professionali e disponibili.

Very good
4/5

The agency is very nice to answer my questions.But if we can communicate by Chinese,I'm sure we will have effective communication.

Very good
4/5

I'm satisfied with Anna's quick response!

Very good
4/5

こちらの要望に色々と応じていただけた

Very good
4/5

Le difficoltà riscontrate non hanno nulla a che vedere con le competenze degli agenti, ma piuttosto con le complicazioni nel contatto dei proprietari sorte a causa del mese di vacanza.

Very good
4/5

迅速で、丁寧い。大家さん側のスタッフもとても感じの良い人でした。

Very good
4/5

Sehr freundliche Mitarbeiter und guter Service!

Very good
4/5

Fui muito bem atendido pela agente Walquíria. Contudo, sugeriria que as respostas aos e-mails pudessem ocorrer de maneira mais rápida para agilizar o processo de locação dos imóveis. Estou bastante feliz com o trabalho prestado pela Lodgis e certamente a indicarei a todos aqueles que recorrerem a mim para uma locação de imóvel em Paris e região.

Very good
4/5

対応が早く的確でよかったです。ありがとうございます。

Very good
4/5

J'aurai pu mettre 5 . mais l'échec des 2 premières réservations ayant échouées alors que les propriétaires, avaient donné dans un premier temps, leur accord sachant que le temps de réservation correspondaient à leur critère je pense que vous devez mieux vérifier la fiabilité de vos clients loueurs. Ceci justifie la note 4. Mr. EHAHOUN s'est rendu très disponible et efficace pour rattraper mes premières déconvenues .

Very good
4/5

Relation brève, simple, efficace

Very good
4/5

Algunos problemas de comunicación, a pesar de manejar el mismo idioma. Falta de información, para quien desea alquilar por primera vez. Buena la descripción de la web.

Very good
4/5

pour l'instant satisfaisante

Very good
4/5

J'ai connu trois agents lors de la recherche, de la première visite et de la demande des justificatifs de domicile. L'accueil est correct et sympathique.

Very good
4/5

毎回丁寧な対応をしていただき助かりました。こちらからの質問にもしっかりと答えてくださりありがたかったです。 ただ支払いの期日が少し急に感じられたので、前もって契約完了までの流れを伝えていただけたらと思いました。 もともとLodgisについては学校の先生に教えていただきましたが、来年以降住居を探す知り合いにも紹介したいと思います。 本当にありがとうございました。

Very good
4/5

Peut-être 5/5 en fin de location! Bien cordialement Claude KAID

Very good
4/5

Overall was good, but the day we arrived we had some difficulties and it was not very easy to get response from Lodgis of an emergency.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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54,7

clients satisfied
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