Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

8711 reviews

4.8/5
5 Stars
4 Stars
3 Stars
227
2 Stars
32
1 Stars
18
Very good
4/5

Merci

Excellent
5/5

Good contact

Excellent
5/5

OK

Excellent
5/5

LODGIS is a very helpful website and I will recommend it to my friends when they come to Paris. Mr. CHOUEIRY is very patient and helps me a lot.

Excellent
5/5

The staff is helpful!

Good
3/5

I would have like more opportunity to view more apartments. the hole process for booking a viewing seemed complicated with time a date restrictions.

Very good
4/5

Tout va bien jusque-là ! Nous espérons que notre emménagement se déroulera bien le 1er octobre prochain.

Excellent
5/5

She really did good at to me. Even in weekend, she did her job for me. Thank you for LODGIS. Thank you for my agent

Excellent
5/5

Manuella a été genial. C'est la première fois que ça me gène absolutement pas payer des frais d'agence parce qu'elle a été toujours disponible avec un mot sympathique pour nous aider.

Good
3/5

I find the reaction time of Lodgis very slow. it takes days to get a reaction.

Very good
4/5

The agency communication was fine. When I wanted to book another property for a longer period, the conduct of the communication deteriorated and on several occasions I was given misleading infomation on the availability of a property.

Excellent
5/5

très bien

Good
3/5

Deux mails déjà envoyés et toujours pas de réponse de la part de mon conseiller. Ce n'est pas correct. L'accompagnement se fait aussi après avoir payé les frais d'agence!

Excellent
5/5

I am really satisfacted about lodgis work. Special thanks for Akemi Hirano. She is very kind and professional and ready to respond to all you questions.

Very good
4/5

Prompt and reliable.

Very good
4/5

Bon service Parfois un peu difficile à joindre. Pas de retour sur ma dernière demande par SMS

Excellent
5/5

Excelente

Excellent
5/5

Rien a redire, bon service.

Excellent
5/5

very nice and friendly. Always answering questions

Excellent
5/5

Merci.

Excellent
5/5

the automated system to receive the code not very good

Excellent
5/5

Gran asistencia de Cecilia DE ALMEIDA TAVARES.

Excellent
5/5

I know I have asked a lot of questions and have been quite bothersome about this whole process, but I was always treated very professionally and was provided with great help!

Excellent
5/5

急なお電話での質問にも快活に優しく対応して下さいましたし、お部屋が決まるまで親身に付き合って下さいました。

Excellent
5/5

Conseiller très disponible, très réactif et l'interface est très simple d'utilisation

Excellent
5/5

Ils sont vraiment gentils

Very good
4/5

Lodgis est une agence correcte et efficace

Excellent
5/5

Thanks for all of yours kindly help.

Very good
4/5

4

Very good
4/5

Nous avons du passer plusieurs fois à l'agence pour faire avancer les choses plus rapidement Par téléphone/mail les temps de réponses sont parfois très long

Excellent
5/5

Rien à signaler service réactif

Very good
4/5

Thank you for your prompt responses Regards Claudia

Excellent
5/5

とても親切で助かりました!

Excellent
5/5

Bonne réactivité de l'équipe.

Excellent
5/5

Valeria is the best! The process was easy and she is very professional and charming. I am lucky that I found her and your agency. Merci beaucoup. Scott Fless

Very good
4/5

Très bonne agence

Very good
4/5

Overall, it was a good experience. Fast and usually efficient communication through e-mail but not that good through phone.

Excellent
5/5

Nous avons trouvé Anais Haack efficace, polie et de bonne humeur. Votre choix d'appartements est très varié, ce qui est très bien, et les loyers sont assez raisonables.

Mediocre
1/5

Service not oriented to customer

Excellent
5/5

Rien à redire , reactivité, ecoute

Mediocre
1/5

Une très bonne expérience, une vraie expertise et un contact très agréable Merci pour votre accompagnement sur mon achat Stephane et Fanny'

Very good
4/5

'Très bon contact et bon suivi du dossier. Jusqu'à la vente

Excellent
5/5

Contacts rapides et explicites

Excellent
5/5

Very good. They answered my questions and booked the best accommodation in the regjon

Excellent
5/5

日本企業とやりとりするのと同レベルの素早く確実で丁寧な対応で、非常に信頼できる素晴らしいスタッフさんでした。どうもありがとうございました。

Excellent
5/5

Ms Walquira Brandao Brault was handling my bookings. I would like to say that I was a little difficult but Ms Brandao Brault was most patient and efficient. I have already reccommended your agency to friends.

Excellent
5/5

So faster than any other agency

Excellent
5/5

Excellent agency. I learned about Lodgis through friends who use them every year so I was very comfortable contacting them. They were prompt to reply and helped me find a summer apartment that was perfect for myself and my husband. I have been recommending them to everyone I talk to.

Very good
4/5

Réponse rapide, et le contrat de logement réglé rapidement vu l'urgence que j'ai eu à trouver un logement (recherche faite le vendredi, contact avec le propriétaire faite le lendemain). Cependant des soucis de clarté vis-à-vis du paiement de l'acompte dans les mails précédent la facture finale.

Mediocre
1/5

Not available on the phone Completely lack of competence to communicate She didn't read my emails and she didn't inform me of all the papers required to proceed with the rent. She didn't reply in a timely manner

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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Personalised
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54,7

clients satisfied
with our service