Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

9049 reviews

4.8/5
5 Stars
4 Stars
3 Stars
229
2 Stars
32
1 Stars
18
Good
3/5

The agent was very nice however slow to respond. also, given that my landlord does not speak any english, I expected a little bit more support in the interaction with him.

Very good
4/5

Thanks Anna for her coordination.

Excellent
5/5

Très bon contact, conseiller très réactif. C'était une réservation en urgence et le conseiller a tout mis en oeuvre pour nous aider. Tout se fait par mail et internet, très pratique.

Excellent
5/5

Bonne communication

Excellent
5/5

極めて迅速かつ的確な対応をして頂きスムースに希望の宿泊先をとることが出来ました。又機会があればお世話になりたいと思います。

Excellent
5/5

とても誠意ある応対をしていただいて、満足しています。

Excellent
5/5

The agency staff were efficient, clear, pleasant & helpful to deal with & we were happy with their service.

Excellent
5/5

sempre efficienti

Very good
4/5

Good communication

Excellent
5/5

Irene has been excellent!

Very good
4/5

Les collaborateurs de l'agence sont efficaces et sympathiques

Not bad
2/5

The frequency of emails we got was once a day and we really did not like our agent's attitude. Im sure this is a good company but I would not like to work with that certain agent again

Excellent
5/5

Trés réactif et au service du client

Excellent
5/5

とても親切、丁寧です。対応も早いです。

Very good
4/5

特に問題なく,普通に良かったです。

Excellent
5/5

3 mots: écoute, réactivité et efficacité

Excellent
5/5

J'étais très contente. Merci beaucoup.

Excellent
5/5

Julien Choueiry was very helpful in our booking arrangements! He quickly responded to questions and was very informative.

Excellent
5/5

La relation avec votre agence est excellente. Je considère que M. Tomotsugu Tamura, mon conseiller réservations est très efficace et aimable.

Excellent
5/5

un grand coup de chapeau pour leur professionnalisme.

Excellent
5/5

Relation efficace, très réactive et toujours sympathique. Bravo Offres proposées adaptées au besoin exprimé. Procédures simples et sécurisées

Very good
4/5

The payment options and insurance are hard to navigate.

Excellent
5/5

Rien à redire. Rapidité et efficacité.

Excellent
5/5

echange bien.service de la navette excellent.

Very good
4/5

smoothな手続きができて感謝しています。ありがとうございました。

Excellent
5/5

Prático e eficiente

Excellent
5/5

Gute Beratung und Hilfe

Excellent
5/5

rapide, efficace.

Very good
4/5

la relation avec l'agence était correcte. Sauf que ,pour l'assurance, il n'est pas évident, pour un étranger de pouvoir régler ça, à partir de l'étranger.pour nous ,la propriétaire s'en est chargée,et nous la remerçions.

Very good
4/5

We were overall very happy with our agent (5/5), Ms Marianna Le Corre. She was ALWAYS very professional, very hands-on and well informed about the official procedures, and we also highly appreciated that she was highly responsive and very efficient at all stages of organising our rental contract. We wish her all the very best personally and professionally. Regarding the agency itself, we really liked that you accpet bitcoins - very progressive move! And we appreciated that your agency fees were the lowest we could find on the internet, especially given the high quality service we received. So, thank you for that :) However, there were a couple of issues that were somewhat inconvenient, and we recommend that something be done about it to make it easier for other customers from non-French speaking countries. For instance, the Surety document had to be copied in handwriting in its entirety by our non-French-speaking guarantors and they found it very difficult. Moreover, the English translation of the rental contract had large untranslated sections still in French. Overall, we were very happy with your services and recommend Lodgis and especially our agent Ms Le Corre definitely to everyone! Merçi! :)

Excellent
5/5

Excelente !!!

Excellent
5/5

Rapides, sérieux, efficaces. J'ai loué avec vous trois fois, complètement satisfait. Bien cordialement.

Excellent
5/5

Excellente qualité de service

Excellent
5/5

Trés professionnel et super vite avec des réponses.

Excellent
5/5

Accueil et suivi de très haut niveau : efficacité et courtoisie. Je suis très satisfait. Bravo, vous êtes bien meilleurs que vos concurrents comme Paris Attitude par exemple !

Excellent
5/5

Servizio efficiente.

Excellent
5/5

Bonjour, nous sommes vraiment impressionné des bons contacts que nous avons échangés avec M. Choueiry. Il a démontré une très grande gentillesse, patience dans nos échanges et nous a bien informé dans des délais assez rapides. Je le conseillerai à d'autres ami(e)s. Merci M. Choueiry.

Very good
4/5

L'acces de code pour contrat etait pleine des problemes, et les dates etaitent pas correct pour le plupart sur le website. Mais, nous aimons Lodgis, tres agreeable. Prof. Mark Keane

Excellent
5/5

Mme. Brandao-Brault treated me very well and I was very happy with the service of the agency! Thank you!

Excellent
5/5

Relation très cordiale. Disponibilité et amabilité de la conseillère.

Excellent
5/5

Quick and prompt service. All questions answered.

Excellent
5/5

Lodgis really helped me in my time of need! After leaving the dirty appartment which I found on a site, I stayed in a hotel for a few days but at the same time I was desperate to find an apartment in Paris as my internship started only some days later. So I went to the Lodgis office and I was greeted by the very kind and helpful Raphaelle. She listened as I explained my situation and two hours later I left the office with a flat booked and ready for me to move in the next day. Raphaelle even advised me on the district I should choose and with my poor french I even understood how she was saying to another collegue that she prefers the 2nd arrondissement for me as it is safer and more suitable than the north of Paris for young students like me. I really appreciate that! She explained everything to me, even repeated it as I kept asking over and over again. And she managed to explain my difficult situation to the landlady, thus making it possible for me to move into the apartment immediately. I cannot thank Raphaelle and her team enough. I totally recommend the Lodgis agency!! I wish everyone there good luck. Thank you so nuch!

Excellent
5/5

Très professionnel. Les agents sont agréables et en mesure de répondre à toutes nos questions.

Excellent
5/5

I was late for a meeting.very worried that I won't wait.The meeting was positive and friendly.All showed how to use.there was a problem but it has resolved itself.She wanted to come and help.All happy

Excellent
5/5

Tutto perfetto.

Very good
4/5

Well responded for all queries

Very good
4/5

There was nothing wrong with the agency, got quick replies and help to every step of the contract.

Very good
4/5

il contatto con l agenzia per adesso e' stato ottimale .speriamo anche che la nostra locazione a Parigi sia del tutto positiva !per adesso ringraziamo

Excellent
5/5

素早くて、とても助かりました。ありがとうございます。

Very good
4/5

The agency was helpful when choosing the apartment. Renting apartments in Paris is not an easy task. Lodgis makes this process a lot easier for foreigners by accepting/providing documents in other languages (in my case, Portuguese/English). The only difficult part was to pay in advance all the fees, security deposit and first rent. However, we had no problems with the apartment or any other issue. So far, I have no regrets of using Lodgis service!

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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8 languages
spoken

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Personalised
advice and support

54,7

clients satisfied
with our service