Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

9683 reviews

4.8/5
5 Stars
4 Stars
3 Stars
241
2 Stars
36
1 Stars
18
Excellent
5/5

時差や言葉が心配でしたが、田村さんが私と父に親切にアドバイスや提案をしてくれたので、初めてでしたが無事宿を抑えることができました。流石日本人ってくらい丁寧で親切です。 また今回とは違う機会に行く際はお願いさせて頂きます。

Excellent
5/5

Its my pleasure to write about LODGIS.Thank you so much to Ms. Manuela Falletta and team LODGIS for tremendous help to guide me throughout my entire process of searching an apartment. The service you all provide is excellent, available personally on call or email 24/7 to answer my question regarding apartment I may have.

Very good
4/5

Good friendly contact. Always reachable.

Excellent
5/5

É a terceira vez que alugo um apartamento em Paris através da LOdgis e estou muito satisfeita com o serviço prestado. É uma agência séria que responde rapidamente a reserva.

Very good
4/5

fluide communication, le seul commentaire que je peux faire concerne un peu de lenteur au niveaux des feed back sur les appartements pre sélectionnés, qui peut prendre 3 ou 4 jours et donc perdre l opportunité de louer et visiter l apartement de mon choix

Excellent
5/5

The contact with the agency was really great. Our contact person was really patient and helped us with every question very quickly.

Excellent
5/5

Very efficient, friendly members of staff, always happy to answer all of my questions. I felt very confident going into the booking process as I had been informed fully as what to expect. I am really looking forward to my stay in the apartment and I am very happy to have found Lodgis. If I had any criticism it would be that very occasionally it seemed to take a while for my emails to be responded to and also the cost of agency fees and deposits etc is a lot higher than what I have previously experienced. However, this is the first time I have rented in France so this could be the norm in this case. Overall I am very happy with my experience so far. Thank you.

Excellent
5/5

メールで迅速に対応していただきました。また、不安に感じたことをたくさん質問させていただきましたが、大変丁寧にご対応頂きました。

Excellent
5/5

Excelente atención personalizada y eficiente

Very good
4/5

Pas toujours facile si on veut les avoir au telephone. Mais le choix des apparts est très large. Suivi sérieux. A recommander

Excellent
5/5

Dear Julian apartment beautiful and elegant and I am happy at a time upcoming cooperation Amaakm and thank you

Excellent
5/5

TRES BON FOLLOW-UP

Excellent
5/5

Impeccable - l'agence et le proprietaire sont toujours dispo et à l'écoute.

Very good
4/5

Service rapide et efficace. Honoraires un peu chers mais je la recommande.

Excellent
5/5

Stephanie, Julie & Solange were all so very helpful. Thanks again for all your efforts and help.

Excellent
5/5

mr tamura has cared for me in an exceptional manner and has represented lodgis in a way that does lodgis proud.you are more than fortunate to have staff of this standard. mr tamura has deeply touched me by his care.

Excellent
5/5

Overall, I'm satisfied with the service. It would be better if you had live chat service or something because the agents are too busy to be reached on the phone.

Excellent
5/5

日本人スタッフの方に対応していただきました。ひとつひとつの質問にも丁寧に応えてくれました。レスポンスも早かったです。家主の方も丁寧で、いい意味で、自由にさせてくれました。チェックアウト時も、保証金をすぐに返却してくれました。私はさほど英語が出来ないので、チェックインがスムーズに行くかな?と少し不安でしたが、空港到着から家主とはショートメールでやりとりし、アパルトマンに着いてすぐに会えました。何も問題はなかったです。

Excellent
5/5

Todo muy bien

Excellent
5/5

Very friendly, quick and reliable communication. Iryna was always helpful and responsive. I definitely recommend the lodges!

Very good
4/5

Assez bon car ils ont ete flexible avec mes problemes de paiement par internet. Toujours a l'ecoute said one good he n ai pas reussi a las joindre de la journee ce qui a ete un probleme au debut

Excellent
5/5

スーパーやパン屋が近くにあり重宝しました。活気ある地区で、治安も良好でしたので深夜に帰る時も問題ありませんでした。studio内もきれいです。何よりもcentre pompidouまで5分かからないという立地が良かったです。

Excellent
5/5

Molto disponibili e precisi nelle risposte alle nostre esigenze. Eccellente la possibilità di parlare con operatori che parlano diverse lingue.

Excellent
5/5

J'ai connu l'agence sur la plateforme interne de mon école de commerce et j'ai été très bien accueilli par Manuella qui s'est occupée de mon dossier de A à Z sans encombre! J'ai trouvé l'appartement qu'il me fallait !

Excellent
5/5

Le personnel est très disponible et très réactif. Le site internet est très bien fait.

Excellent
5/5

Excellent relation avec l'agence ( Avec Mme Bonnefoy). Je la recommande fortement

Excellent
5/5

質問に対するレスポンスが早いです。

Excellent
5/5

Walquiria Brandao was outstanding and provided a great support during the renting process.

Excellent
5/5

like that the person that is your contact help with everything

Excellent
5/5

丁寧、迅速な対応で細やかな心配りも素敵だと思います。

Excellent
5/5

Bien

Excellent
5/5

いつもながら田村さんにはお世話になりました。とてもよさそうなところが見つかりホッとしました。ありがとう。友人にも紹介しました。田村さんのところに問い合わせあるやもしれません。どうぞよろしく。

Excellent
5/5

Very efficient.

Excellent
5/5

O atendimento pelos funcionários foi eficiente,simpático, amável e plenamente satisfatório nesta segunda vez que utilizei os serviços da Lodgis. Gilda Soares De Sordi

Excellent
5/5

Je suis satisfait je trouve le site particulièrement accessible à tout à chacun,c'est simple et donne je pense satisfaction à toutes les générations.

Not bad
2/5

We had an issue with the entrance of the appartment. The agency did not help to solve it.

Very good
4/5

鍵の引き渡しなど融通をきかせてくれました。 ただ入室時、キッチンの排水溝に果物のたねや皮などの生ゴミが置き去りになっていたことがとても残念でした。

Excellent
5/5

出発前にアパートが決まって、助かりました。 ありがとうございました。

Very good
4/5

Tout s'est bien passé lors de la conclusion de la location par mail.Nous n'avons eu de contact direct qu'avec le représentant du propriétaire qui s'est montré très disponible et réactif.

Excellent
5/5

Joel really helped us in the full process. Really gr8 work

Excellent
5/5

Je suis très content de travailler avec votre agence. Monsieur Peixoto a répondu toutes mes messages très rapidement. Il était très précis. Le site internet était très propre et comprehensible. Lodgis est un des meilleurs !

Excellent
5/5

Volevo ringraziarvi x la vostra efficienza,ho trovato un personale molto disponibile,ad ogni mio quesito,ringrazio in particolare la sig Manuela,sempre molto disponibile

Mediocre
1/5

物件の説明をちゃんとするべき。仲介料ぼったくり

Very good
4/5

Eu gostei que o consultor estava sempre solicito e respondia minhas mensagens e duvidas rapidamente, porem eu gostaria de ter visitado o apartamento que aluguei e outros antes de ter tomado minha decisao, mesmo depois de ter assinado o contrato nao consegui visita-lo e achei que isso dificultou bastante pra mim, afinal é bastante dinheiro que inventimos a longo prazo e que eu nem mesmo pude ver pessoalmente o imovel, é dificil ter pespectiva apenas por fotos

Very good
4/5

L'agence est très sympa et serviable.

Not bad
2/5

Slow most of the time, also sometimes just ignoring requests by email to replace broken things that were broken by the previous occupant. Often leave off additional prices that need to be paid until you are trapped into a contract- should be more explicit about renting prices including bills and a very large deposit.

Excellent
5/5

Friendly agents. Helped us a lot!

Excellent
5/5

Rien à signaler. Tout s'est bien passé.

Excellent
5/5

It's the third year that we use your Agency for brief stay in Paris and we have always found great professionality, competence and kindness. We thank you very much for this.And hope to contact you again next year.

Excellent
5/5

As a nit-picker, I have to say that the agents are all really friendly and positive. Thanks for their help I am able to find a satisfying residence in Paris. However, I suggest that the sofa-bed and bed should also be included in the "FEATURES" since there are always people who don't like sofa-bed such as me.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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Personalised
advice and support

54,7

clients satisfied
with our service