Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

8711 reviews

4.8/5
5 Stars
4 Stars
3 Stars
227
2 Stars
32
1 Stars
18
Excellent
5/5

ヒラノ様には大変丁寧かつ親切に対応していただき、不安も迅速に解消され、心より感謝申し上げます。

Excellent
5/5

L’interlocutrice étai très sympatrique et professionnelle.

Excellent
5/5

Ótimo atendimento

Excellent
5/5

En principio tuve problemas con el sistema de cobro a causa de la tarjeta y fui orientada adecuadamente por la agencia. Fue una atención estandar y amable.

Excellent
5/5

Muito bem atendido pela sra Cecilia Tavares.

Excellent
5/5

Merci Joel !

Excellent
5/5

Très bonne expérience, merci pour tout !

Very good
4/5

fast response times, but unfortunately due to time zone difference, it was basically a one message a day situation

Excellent
5/5

Bonjour, Nous avons eu à échanger plusieurs fois au téléphone, nous avons été très bien reçu. Madame Bonnefoy en charge de notre dossier nous a obtenu l'appartement que nous souhaitions. Si tout se déroule comme le souhaitons c'est à dire trouver l'appartement en aussi bon état que sur les photos, merci de nous avoir permis de louer un appartement dans un temps record dans une période pas facile. Paul-Antoine Decraene

Excellent
5/5

Sehr zuverlässig, sehr freundlich, bei Fragen wird sofort geholfen, Perfekt !

Excellent
5/5

Mrs,PAN is good agent.She is honest and gently.

Excellent
5/5

pleasure

Excellent
5/5

Mon expérience est entièrement positive. La recherche des offres est aisée, leur présentation est très satisfaisante et le traitement de ma demande par madame/mademoiselle Aline Batteux a été rapide, précis et efficace, avec beaucoup d'amabilité de patience pour répondre à toutes mes questions. J'espère que cela continuera!

Excellent
5/5

諸々ご丁寧にご指示いただき、とても安心感がありました。

Excellent
5/5

Быстрое сотруднечество всегда приятно, тем более когда твоя поездка спланирована за 3 дня до вылета!!! Лучшее агенство для меня,я рада нашему сотруднечеству регулярно))) большое спасибо Анне

Excellent
5/5

O atendimento é sempre eficiente e gentil!

Excellent
5/5

La Senorita Taillardat ha sido muy amable. Ha contestado a todas mis preguntas (que han sido muchas) con prontitud. Una experiencia muy agradable y el que hable el espanol tan bien ha facilitado mucho.

Excellent
5/5

Servizio d'eccellenza con operatori, nel mia caso la gentile Manuela, sempre pronti a chiarire qualsivoglia dubbio. Alla fine ho trovato la miglior soluzione, ma soprattutto ad un ottimo prezzo!

Excellent
5/5

Contact with the agency was smooth and uneventful. Everything went as expected.

Very good
4/5

The agency was very helpful and friendly throughout the process, and I thought they really tried to find me a good apartment. But I thought the formal process was not ideally organized First, the agency mixed up my guarantors' contact details with my partners' and send out wrong emails/put wrong names and addresses in the contract. Second, my guarantors were involved more than necessary - all that's needed is their signature on a contract, but they needed to do that twice - first an initial statement and then the contract, both within a day. Then they continued receiving emails addressed to me in cc., which were really of no interest to them.

Excellent
5/5

Все оперативно и в срок, большое спасибо Ирине!

Excellent
5/5

潘小姐的服務非常好,人也很親切有耐心,在提供服務上很有效率,讓我少了很多等待的時間,很謝謝她。

Excellent
5/5

ottima disponibilita e professionalità

Excellent
5/5

スタッフというか大家さんが素敵な方でした。サービスでワインやその他ジュースなど置いておいてくれたり とても親切でした。 タオルや 台所のナプキンなど 使い捨てのものまで たっぷりと準備してありました。気を使って英語で対応してくださったり ほんと有難うございました。

Very good
4/5

Very responsive to emails and clear about documents needed. Might have appreciated a bit more information about payment structure up front, but overall extremely satisfied with the assistance I received. I particularly appreciated being advised that the landlord had received other offers, rather than discovering later that the apartment was no longer available. Was also very impressed by the online lease and payment systems, which made renting from overseas much easier and less costly than anticipated. Overall, would definitely recommend both the agency and my consultant to anyone relocating on short notice with no time to sift through hundreds of ads or wait by the phone for a landlord to respond.

Very good
4/5

Très bonne expérience. Le site est très bien fait et le contrat en ligne facilite la vie. La possibilité de faire plusieurs demande en même temps serait un plus.

Excellent
5/5

I had a wonderful experience with Mmd Falletta, the Lodgis agent who took care of me. Very attentive, nice, quick response and no problem to get in touch with. Highly recomend her magnificent service along with Lodgis in general.

Excellent
5/5

Instructions by Akemi HIRANO were very kind and easy to understand.

Excellent
5/5

Very professional. Outstanding service.

Excellent
5/5

J'ai beaucoup apprécié la rapidité avec laquelle l'agente répondait à mes questions. Également, la simplicité à réserver un appartement. Votre agence m'a été recommandée et je la recommande.

Excellent
5/5

丁寧な対応で、安心して予約をすることができた。

Excellent
5/5

Très efficace et fiable. Le

Excellent
5/5

Thanks!

Excellent
5/5

Nos ha gustado mucho el trato recibido por Raphaelle, ha sido muy amable en todo momento y nos ha facilitado mucho la labor de encontrar apartamento, muchas gracias :D

Excellent
5/5

一ヶ月ほど家探しする中で、私の細かな要望や質問に対して迅速に対応していただき、素敵なお家に住むことができて本当によかったです。最後の最後まで心強かったです。ありがとうございました。

Excellent
5/5

困ったことが幾つかあってHIRANOさんにお手数をおかけしてしまいました。 でも親身に御対応頂いたので滞在中の不安が和らぎました、ありがとうございます。

Excellent
5/5

It is extremely fast response and pleasant experience

Excellent
5/5

Bem, até agora o Sr. Joel Peixoto foi incansável para ajudar na melhor oferta de locação compatível com minhas necessidades e possibilidades. Acredito que encontrei uma boa relação custo/benefício em um ótimo local da cidade.

Excellent
5/5

Mt bom

Excellent
5/5

ありがとうございました。

Excellent
5/5

On the top over eveything

Excellent
5/5

good service

Excellent
5/5

Nous avons déjà travaillé avec Lodgis pour notre 1e appartement en 2012. Nous avons eu la chance d'avoir affaire à la meme conseillère cette année : elle est très efficace. La signature électronique permet d'accélérer la procédure de location. Très bon point !

Excellent
5/5

Lettings consultant Manuela Falletta was extremely helpful throughout this entire process!

Excellent
5/5

We received great service and follow up on all our questions regarding the lease.

Very good
4/5

Agence Ok! Appartement intéressant sous conditions de propreté !! et de double vitrage

Excellent
5/5

細かい部分まで確実にご対応いただき大変感謝しております。 これからも宜しくお願いいたします。

Excellent
5/5

very good service

Excellent
5/5

親身になって物件を探してくださいました。担当の平野さんは気さくで面白い方で安心して頼ることができました。次回も是非こちらにお願いしようと思っています。

Excellent
5/5

very pleased with the service and everything. Yun Hsia Pan has provided excellent customer service.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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clients satisfied
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