Los testimonios de nuestros clientes sobre su experiencia con Lodgis son nuestra prioridad. Nos permite mejorar día a día la calidad de nuestros servicios para satisfacerle lo mejor posible. Todos los testimonios se recojen a través de un cuestionario.
14161 testimonios
Really efficient service, they answer soon every email and are really helpful
Overall, communication was efficient, professional, and smooth. One suggestion is that if the agency does not handle check-in and check-out, this should be clearly communicated before signing the contract, so the entire process is more transparent and professional. In this case, the property was managed directly by the landlord, who delegated it to a friend. On the day of arrival, additional French paper documents had to be signed, which were not mentioned during the contract period. Additionally, the pre-paid electricity fees were unclear: refunds at check-out required contacting the landlord personally, and the cost breakdown was not transparent. For foreigners with language barriers, having the agency manage the full process and make fees more transparent would greatly improve the overall experience.
Sometimes quite slow to respond but overall helpful
Bien, merci
L’agenzia è intervenuta e nell’arco di una settimana seppur non tutto sia stato sistemato sono stata in condizioni di entrare nell’appartamento
good
Very helpful. I recommend this agency.
easy way to find home
Bonne agence
Supportive, Smooth and Trustable
The agency has helped me immensely finding an apartment. but they should discuss the prices with the landlord and make sure they are fairly priced.
Echange email réactif et correct, l'étoile bonus si plus joignable par téléphone. Visite correct. En attente de la partie état des lieux d'entrée, contrat et paiement.
Servizio veloce ed efficiente. Agente Elisa molto professionale e disponibile. I costi relativi a menage, accompte, ed energie sono aumentati in maniera non indifferente rispetto al primo semestre 2025.
NA
Veloci, precisi e molto disponibili. L'agente risponde in poche ore ed è pronto a trovare le migliori soluzioni per il cliente
Bonne réactivité des agents immobiliers. Il reste difficile de trouver une location d'un mois parmi les offres proposées. J'aurais aimé être mieux accompagnée pour multiplier les chances d'obtenir l'accord d'un propriétaire.
Il rapporto con l'agenzia è stato molto buono; le persone che ci hanno seguito sono state sempre puntuali e precise con le richieste.
Très difficile à joindre par téléphone mais en revanche réactifs par e-mail. Nous nous sommes sentis entre de bonnes mains dès le début.
Very good
Efficace
L'agence a toujours été réactive, la relation était très bonne mais c'est dommage que l'on ne nous ai pas signalé les désagréments de ce logement, nous sommes des clients autant que le propriétaire de l'appartement.
My first point of contact was Mariana, her responses however took ages and I believe this is why I was not able to get an apartment sooner. My second point of contact was Salma. She was great- fast and responsive and I was able to get the apartment immediately, she responded to all my questions within hours. Overall I am thankful for LODGIS due to the low agency fees and ability to find an apartment without having to visit it, since I am not from France.
La prise de contact et le suivi du dossier s‘est très bien passée et je suis satisfait.
While friendly and responsive, I wish the agency explained to the landlord he was (what I believe to be) illegally charging and unable to increase rent due to incorrect square meters.
Quick responses and easy to communicate with.
expérience positive. j'apprécie la réactivité. les moins : le site (il a fallu resaisir X fois les données). je recommanderais aussi plus de précision sur les pièces demandées pour éviter les aller retour. mais au final, tout est allé vite et bien.
Il faut parfois faire plusieurs relance comme vous avez beaucoup de demande.
Rapide et efficace
NA
Seule agence qui m'a fait confiance pour me trouver un logement pour la poursuite de mes études à Bordeaux, malgré mon statut d'étudiant d'outre-mer.
Francsca has been very helpful; and attentive.
Rien
Everything's good!
The apartment we found is very nice, but it took very regular communication/remindings to get there
Points négatif : les délais très courts pour signer tous les papiers et envoyer l'acompte, dans un dossier impliquant 6 personnes dont deux en décalage horaire, ce n'est pas facile. Le site extranet, quelques plantage du site extranet. Point positif : La disponibilité de Mme Hirano et de l'équipe en général, super réactive, qui nous ont aidé à corriger nos erreurs pour aboutir à la location. Merci à elles, c'est tellement bien d'avoir des humains au bout du fil ! Ne changer surtout pas ça :-)
Could do a bit better with responding to my emails and answering my queries about fixing the paint problem in the bathroom. Otherwise, people are nice, friendly and helpful.
Reasonable responsive by mail. English support available. Key/Apartment handover seemed very rushed. No introduction to facilities mail, waste disposal, utilities etc, which would have been nice.
ras
simple and easy to use, communication was a little slow initially but the process was very straightforward
Everything went well when booking with Lodgis. I was thrilled and grateful to secure a great apartment. My only feedback for be whether there was an option to have a agent at the meeting with the landlords as we didn't share a language.
Lodgis présente des biens très attractifs, la communication se fait exclusivement par mail, ce qui est un peu impersonnel et demande un peu de patience. Une fois votre demande acceptée tout va très vite et le traitement administratif est facile et rapide. Bonne relation avec Fransceca Carbotti qui à traité notre demande.
Lodgis gives you reliable apartments, replies quickly and makes you feel like you aren't alone in your search for an apartment in Paris. Especially as an international student, I would really recommend this agency to both French and non-French users!
We had a very unhelpful
Hajar Dili was a wonderful agent to have help us find an apartment. She was alert, attentitive and professional. Would have appreciated more landlords to get back to us.
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Getting used to your system was a bit challenging, but the lease signing was very easy. Thank you.
Bon Produit
Bonne réactivité
Prise en charge rapide, conseiller a l'écoute et professionnel.
The contact with the agency was good and they responded quickly.
Très bien !
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