Il feedback dei nostri clienti sull’esperienza con Lodgis é primordiale. Ci permette di migliorare ogni giorno di piu’ la qualità dei nostri servizi e di soddisfare al meglio le vostre esigenze. Inviamo a tutti I clienti un questionario
13560 commenti
excellente attention!!!!
Agence réactive
La persona en recepción es algo grosera, y el ejecutivo demora un poco al responder la información.
No comment
The process of getting the apartment is okay (i have low expectations). But since I’ll break the contract (i’ll move out before the contract is finished) i called her to tell me what to do, and i asked her to send a document to me (it was early January) up until now, i haven’t received any emails regarding to the document that i asked for. So yes very disappointed with this agent.
Bonne réactivité et disponibilité du conseiller
The agent could have made more effort in communicating with clients
lucas repond pas aussi souvent qu'il pourrait
rapide
Mostly good, although the move-in felt very rushed and we didn't have enough time to check everything.
GOOd
Bonne communication
I personally had a good experience with Lodgis, safe and kind staff.
L'échange était rapide et efficace par mail. Mais j'ai demandé des photos supplémentaires du séjour puisqu'il n'y avait pas sur l'annonce, je voulais savoir comment est la fenêtre du séjour, où sont la table à manger, l'etagère, le placard, et les 4 chaise(s). J'ai également appelé l'agence mais personne n'a répondu.
Merci de votre aide pour la location à court terme.
Très bonne réactivité par email mais très difficile de contacter l'agence par téléphone.
thuraya
Second contract through Lodgis. While the first went on smoothly, the second did not and included the agent withholding info on another flat that we were considering at the same time. Overall unsatisfactory experience and would only contact Lodgis on my next move only if the other agencies did not deliver.
A bit frustrating for sure...
It was overall a good experience. However, there were some apartments that said they were available online and were actually not, which was frustrating.
None
Pas tres bien!
Slow responses, trouble with accounts.
Bonne relation, aimable mais difficilement joignable, surement dû à la période de l'année qui doit être très "sportive" pour eux.
Bien
It took a while for me to get an agent so I had no one to answer my urgent questions. Furthermore, an apartment that I assumed was being held for me while everything was finalized was given to someone else which made things very stressful. Besides that, Clothilde has been very helpful and responsive to my concerns and preferences. She was a great agent!
Expérience positive
RAS
Simple Efficace
tres bon retour du conseiller mais impossibilite de joindre par telephone
le bémol, car la relation internet ne marche pas avec mon adresse d'habitude, pourtant je reçois d'autres mail de la france. la communication par téléphone était compliquée aussi. une fois trouvé la solutions avec mon ancienne adresse mail française la communication allait trés bien. les fonctionalités avec les paiements très pratiques et Chiara de Camillis était très gentille et professionnelle.
Overall good!
In general, I've had a good experience with Lodgis, but during the renewal of my contract, I had a huge problem that was only fixed thanks to the landlord.
great offer of apartments, the information about the start of renting is unfortunately rather unreliable. The support of the angentin was very good, she always answered quickly.
The English version of the lease agreement should be enhanced. Though it is an English version, it still contains a lot of information in French and some typo in English.
Aucune disponibilité par téléphone
Lots of good properties but most of them are listed even though are unavailable. The agent, Jordan has been a great help and gave timely response.
I appreciated the service!
The agents were nice and forthcoming, but sometimes the response was slow and it was slightly confusing when different people answered the e-mails.
They are very good at replying to my emails and reassuring me that something is been done to fix my problems, however as the main problem (the cockroaches) has not yet been effectively resolved I am sceptical if they will come through on their promises.
not at present
Took a lot of time
Dommage que les locations choisies au départ ne soient pas disponibles
Process once a flat is booked is good. But very slow to communicate before that stage.
Service courtois
Some emails seems to have been misunderstood when I reached out about certain apartments
Happy to talk in person or over the phone.
Lodgis were useful
its helpful to talk on phone than emails. atleast some part of it, otherwise its fine
Servizio professionale
good
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