お客様の声

Supportive executive! It was good to deal with you Akemi

Our agent Laurent was very helpful, and quick to deal with problems. The process and paperwork were at times slow however.

very nice properties

ok

Good

It was a little bit hard to get in contact from start.

Rien à noter, tout c’est bien passé

Iryna was very patient with us

Pas mal

Bonne expérience sauf pas toujours joignable par téléphone

Good, but slow answers.

Klara Lebedeva a pris le projet en cours de route et à été efficace.

It is really difficult to contact my agents and their replies to my questions are often really late or not answered at all. I wish there could be a faster communication since a lot of my doubts and requests need for a quick follow up.

there is a big difference in how the agents handle the cases and what expectations. But in the end it all worked out

Godd quick

Finding the apartment wasn't easy but finally got it!

very responsive but needs to offer more tours!

They square footage of the apartment was incorrect when I first signed, but the landlord and agent quickly rectified the situation

J'ai eu du mal à avoir quelqu'un au téléphone et non par mail.

Difficile de vous contacter

Service client bien disponible

I am glad you took care of me.

Difficile à contacter

Relation simple et rapide, mais les biens proposés sur la plateforme ne sont pas toujours disponibles.

difficulte pour les joindre au téléphone même si on a une fort jolie musique

Merci

Thank you enabling me to settle there on an earlier date than initially offered.

Bonne relation avec le propriétaire et l’agence

Interactions with the agency have been overall efficient, except for technical issues with the system upon signing my contract. I consider the all-online procedure convenient, although I wish it was a bit more reaponsive at times.

Très bien

Trop d’échanges de mails alors qu’un coup de fil aurait pu en éviter beaucoup

I called up several times the person in charge, but she never answered to me even when she was at office.

Available

Good help

Reponse rapide

The timing of responsiveness has improved over the months.

Everything ok

Quik reactions.

Good response duration

Walquiria est très réactive et agréable.

Friendly contact people

It takes time but at least we got an appartment

Difficult with consistant communication, but an easy process once established! :)

Tout bien pour le moment!

très utile et aimable

Best to do this at the start of the week and not on Friday, also Summer period so a little slower.

👍

Great

good

The initial contact with Logis was good, but once I was waiting for the lease it would have been nice if Logis continued to update me. Instead, I had to continue to reach out to receive updates from them. Also, the phone line for Logis was often occupied.

Difficile à joindre et à avoir les renseignements nécessaires à temps