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13570 testemunhos
テロもあった中で色々とパリの近況を知らせて頂いて、助かりました。
メールではとても親切に対応していただきました。ただ、車いすの場合はもう少し情報を詳しく確認する機能があったらいいなと思います。車いすを使わない人にとってはとてもいい貸しアパートシステムだと思います。
Parfait, excellente rapidité et disponibilité par mail. Par contre, difficile voir impossible de contacter par téléphone.
The agency was helpful.
Muy buena.
L’agence a été très réactive, et efficace.
Agence très réactive !
Réactifs, agréables
Dovrebbe essere più chiaro nelle spese aggiuntive quali voci sono ricomprese e quali no
Retour très rapide et bon service à la clientèle. Petit malentendu concernant le 2e ensemble de draps, toutefois cela a été réglé rapidement.
Il y a certains éléments sur lesquels nous ne sommes pas toujours d'accord, mais les personnes sont réactives, cherchent des solutions et professionnelles dans l'ensemble.
La relacion con la agencia fue buena, en castellano que es una comodidad para mi, y contestaron rapido a mis emais.
the answers are very quick.
la relación con las referentes fue buena y agradab
It was sometimes difficult to get a quick response and understand what was happening.
Offering the service efficiently
Good service, friendly staff. Some of the questions I had where not answered but perhaps there was too much information going both ways.
You were very prompt
田村さんの対応には感謝しています。 入居当日予定していたスタッフの方が待ち合わせに来ておらず大変びっくりしました。たまたま、別のスタッフの方がいて、部屋の中にはいることができました、が将来はこういうことがないようお願いします。
Abbastanza positivo
Great they worked with us to help us get in a little early. Very pleasant and accomidating... I would suggest ... it would be helpful to provide written instructions for washer/ dryer combo, dishwasher and where to dispose of trash (Should also be in English)
みなさん優しく色々と面倒見て頂きました ありがとうございました
the contact with the agency went great and easy, cynthia was lovely and very helpful! but i have to say, i find the commission im paying for the agency is a bit high for one month.
No hubo ningún problema con la agencia.
Gentile, puntuale, simpatico.
Ci vorrebbe più velocità nel rispondere alle mail, soprattutto se i tempi sono corti (molto spesso i contatti si limitavano ad uno al giorno), e ci vorrebbe più solerzia nel contattare i proprietari
bonjour, très bon service te superbe acceuil
I was kept abreast of every step during this transaction. I appreciated that! It could have been made a little more clear about the agency fees and the payment of the 1st month's rent and security deposit. Overall a good experience.
Interlocuteurs disponibles et efficaces. Valeur ajoutée de l'agence limitée.
Buen servicio en general sin embargo, es difícil contactar al agente de ventas. Probablemente su personal sea insuficiente para atender a todas las llamadas de los clientes.
La relation par téléphone est relativement difficile. Il vaut mieux utiliser internet et les messages Emails.
Would suggest that it would be beneficial to be able to pay for the stay with a credit card through the agency.
Bon contact, réactivité. Même si l'appartement correspond en tout point à mes attentes, j'aurais aimé pouvoir le visiter avant de signer le bail (location pour 6 mois). ça m'aurait éviter un petit coup de stress avant de récupérer les clés. Mais tout est bien qui finit bien :)
豊富な物件数と見やすいサイトに惹かれて、こちらに問い合わせをさせて頂きました。その後のリスポンスも迅速で丁寧だったのが、契約の決め手になりました。価格もそう高くなく、良心的だったと思います。ありがとうございました。
Puntuale e cordiale.
Helpful agents, good online payment and contract system. the site is very informative.
Tout était parfait, la rapidité et le service
年末年始のパリ滞在、お気に入りの街に物件を借りることが出来き ました。友達2人での滞在、十分な広さ、洗濯ができ鍵も２つ借りられ、対応は速やかかつ親切でとても好印象でした。
Des agents très réactifs et professionnels. Toujours disponible pour répondre aux l'attentes de leurs clients. Mme Manuela FALLETTA m'a été d'une aide précieuse, elle répond rapidement aux questions et fournit des informations pertinentes, j'ai signé le bail en moins d'une semaine de recherche. Je la recommande vivement, ainsi que M. Stephane HEYDEN, toujours disponible et compréhensif. Je mettrai juste un bémol sur la fréquence de mise à jour du site, qui indique la disponibilité de certains appartements alors qu'ils ont déjà été loué, et sur le fait qu'il n'est nulle part indiqué que les frais de l'état des lieux sont à la charge du locataire.
Good communication.
Bien commercialement et pour le suivi
Good contact and any questions that I had were answered quickly.
bien.
The contact with the agency was good but the answers to my emails where not fast so I had to call them (from abroad) several times to get my answer instead of waiting a day or two for details I am concerned about.
It was quite good!
The staff is really nice and helpful. It offers many solutions and the agency fee is affordable. Everything is done on time:contract, fees.
working with lodges has been quite easy! however, sometimes it took a little time for our questions to be responded to via email when we were considering different places. it also was sometimes unclear what was needed – such as what would suffice as proof of financial security. through emailing back and forth with manuela, who was very prompt and helpful, we figured this all out. however, perhaps that info could be made more clear from the beginning.
difficile de contacter par téléphone, toutefois bonne gestion du dossier dans un court délai.
Buona scelta di appartamenti, équipe professionali e disponibili.
The agency is very nice to answer my questions.But if we can communicate by Chinese,I'm sure we will have effective communication.
I'm satisfied with Anna's quick response!
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