Comentarios dos nossos clientes

A opinião de nossos clientes é nossa prioridade. Ela nos permite de aprimorar à cada dia, a qualidade de nossos serviços para melhor lhe satisfazer. Todos os testemunhos de nossos clientes são coletados via um questionario.

Todos os comentarios

17060 testemunhos

4.8/5
5 Estrelas
4 Estrelas
3 Estrelas
428
2 Estrelas
69
1 Estrelas
31
Muito Bom
4/5

BIEN

Muito Bom
4/5

Well enough

Muito Bom
4/5

Praticité, réactivité, et simplicité des démarches. Petit bémol pour l'ajout des pièces justificatives lors de la constitution du dossier.

Muito Bom
4/5

My first experience with Lodgis was not good. The advisor would take several days to reply, and ended up ignoring me. The second time I tried using Lodgis (a month later), I was assigned a different advisor and the whole process was quick and efficient. Everything done online, and my advisor Chiara was super helpful.

Muito Bom
4/5

It was chance to find a good studio

Muito Bom
4/5

Lodgis answered all of my queries promptly.

Muito Bom
4/5

Even though sometimes it is quite difficult to communicate, above all the agency has always been at our disposal to clarify our doubts. Another thing is that you always have to wait for the contract to be sure that the premises are respected.

Muito Bom
4/5

Souple , relance et patience, un peu de délai pour les contrats

Muito Bom
4/5

Good

Muito Bom
4/5

Lodgis was very helpful in finding a good accommodation in Paris city :)

Muito Bom
4/5

Ottima consulenza per trovare un alloggio

Muito Bom
4/5

helpful and availble

Muito Bom
4/5

La communication avec l'agence est plus facile que la moyenne

Muito Bom
4/5

The communication was quite slow in the beginning, but it has improved significantly over the last 10 days.

Muito Bom
4/5

competent service

Muito Bom
4/5

quick response rate, friendly communication with manuela F.

Muito Bom
4/5

The agency was very professional and helped me find an apartment in Paris for a short period under good conditions

Muito Bom
4/5

la communication pour l'avancement du dossier est variable en fonction de l'agent.On ne sait pas toujours quel est l'interlocuteur principal .au bout du compte la vente s' est bien terminée .

Muito Bom
4/5

Logis were helpful, organised and quick to get things done.

Muito Bom
4/5

Le personnel est compétent et très réactif et le site internet est parfait. C'est très rassurant de pouvoir faire confiance à une agence lorsque vous cherchez une location à distance. Je recommande vivement LODGIS

Muito Bom
4/5

Merci à Anna d'avoir fait le nécessaire rapidement auprès des bailleurs.

Muito Bom
4/5

very nice

Muito Bom
4/5

Injoignable par téléphone.

Muito Bom
4/5

Communication by e-mail was done in a timely fashion. On the phone, the representative was professional and helpful.

Muito Bom
4/5

Valeria was y contact.

Muito Bom
4/5

hi , please change the agreement , My official name is TZU YUAN CHEN , Dorothy is my nickname

Muito Bom
4/5

This is a very well-oiled machine. The team at Lodgis was very helpful.

Muito Bom
4/5

There have been a few times where communication was slow and misinterpreted. However, there has always been clarity and someone to help. I am pleased with the service and I am sure I will be using LODGIS again in the future!

Muito Bom
4/5

Malgré le fait que l'été est une période très chargée pour les agences immobilières parisiennes, les agents de Lodgis ont pu répondre à mes questions sur Facebook, par mail et également par téléphone. Et j'ai pu trouver un logement idéal ! Merci !

Muito Bom
4/5

.

Muito Bom
4/5

L'agence est plutôt rapide à répondre lorsque des questions sont posées

Muito Bom
4/5

Satisfait

Muito Bom
4/5

Agency is quick to respond, but when I told them that were certain things wrong with my apartment, they only fixed one thing. The woman who checked me in told me she was giving a second set of keys to the concierge, but the concierge said she was never given a second set of keys. I do not have the second set and do not want to be charged for them in the event that they are missing. Overall though I've had a super positive experience with Lodgis!

Muito Bom
4/5

Very service minded staff.

Muito Bom
4/5

Apart from the fact that I constantly felt threatened to lose the studio that I have chosen, the experience with the agency was ok. I was really worried to deal with this agency again because last time I rented from Lodgis the landlord has never returned me the deposit and I felt completely unprotected by the agency. This time my landlord seems very cool, we did etat des lieux and I am not worried that something like this will happen again. But, honestly, after what happened first time I would not recommend you, because you should think about tenants too and about which landlords you choose to work with, because the first landlord completely destroyed the reputation of your agency for me, but I am happy that I have still risked working with you and this time you helped me to find a nice studio with a nice landlord. Kind Regards

Muito Bom
4/5

In the advertisement the composition of the house should be described better: it was not clear the terrasse is located in another floor and you have to exit from the apartment, lock appartment door, go upstairs by shared stairs and unlock its door.

Muito Bom
4/5

Agence réactive. Le site est un peu lent par moment. La démarche était rapide, néanmoins le site LODGIS était peu intuitif en ce qui concerne la mise en ligne des documents. Cordialement

Muito Bom
4/5

Es una muy buena compañía pero deberían informar los gastos que en el contrato se pactan (por ejemplo limpieza) antes de ofrecer el inmueble.

Muito Bom
4/5

sometimes slow response. overall great

Muito Bom
4/5

Everything's pretty straight forward, and went smoothly! Only minor communication hiccups.

Muito Bom
4/5

The information providing was good, but with the urgency in apartments in Paris I would have preferred it to receive faster responses to requests/information needed from Lodgis.

Muito Bom
4/5

The agency is nice for most of the time and helpful. A little bit more patient or more gentle is appreciated.

Muito Bom
4/5

The agency was slow with initial communication, but that improved as time went on. There is a lot more information that they could provide up front that would expedite the process and make it more expedient for all. (Types of documents that would be needed, explanation of the entire process step-by-step, options for guarantors if needed, types of payment accepted, how check-in and check-out work, the fact that insurance is required and how it works, etc). I had to ask many questions in order to receive a slow trickle of information. This can be frustrating when time is of the essence with so many steps involved. Also be aware that they only operate Monday-Friday weekdays. Once I established a more regular contact with an agent, the agent was prompt to respond (Mon-Fri) and paid close attention to my particular needs. I was provided good options for the lease to correspond.

Muito Bom
4/5

Every time I have spoken to one of your agents they have been very helpful. I note that at times it is very hard to get through to agents, it would be helpful if reception could organise agents to call clients back (and even better if the planned time of call backs could be quickly confirmed by reception over email or phone).

Muito Bom
4/5

Très bonne communication avec l'agence! Valeria est très réactive et j'ai obtenu rapidement les réponses à mes questions!

Muito Bom
4/5

The best apartment agency.

Muito Bom
4/5

Great selection of apartments!

Muito Bom
4/5

Good service, how ever there are some employees that are more serious than others. The previous one helping me was hard to contact and get in touch with. The most recent one was serious and helpful, I had a good experience

Muito Bom
4/5

efficienti e disponibili!

Muito Bom
4/5

J'ai eu un peu de mal a trouver un appartement.

Muito Bom
4/5

it's too soon to give a comment


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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