お客様の声 - 賃借人から

お客様よりお寄せいただくご意見は弊社のサービス向上または改善のため、参考にさせていただいています。お客様のご意見は弊社が送信するアンケートを通してお寄せいただいています。

賃借人から

13560 評価

4.7/5
5 ッ星
4 ッ星
3 ッ星
367
2 ッ星
63
1 ッ星
27
とてもよい
4/5

L'agence est plutôt rapide à répondre lorsque des questions sont posées

とてもよい
4/5

Satisfait

非常によい
5/5

The Lodges agent was very helpful in finding a studio for me in Paris!

非常によい
5/5

Clothilde has been very helpful throughout the entire process and always responding fast to me :-)

非常によい
5/5

Fast, Klara, did a great job getting all my documents through and paperwork to finalize back.

非常によい
5/5

Great service

非常によい
5/5

Great experience, maybe they could improve the accessibility via phone.

非常によい
5/5

Manualla and Claudia were extremely responsive and helpful!

とてもよい
4/5

Agency is quick to respond, but when I told them that were certain things wrong with my apartment, they only fixed one thing. The woman who checked me in told me she was giving a second set of keys to the concierge, but the concierge said she was never given a second set of keys. I do not have the second set and do not want to be charged for them in the event that they are missing. Overall though I've had a super positive experience with Lodgis!

よい
3/5

In general, I've had a good experience with Lodgis, but during the renewal of my contract, I had a huge problem that was only fixed thanks to the landlord.

よい
3/5

great offer of apartments, the information about the start of renting is unfortunately rather unreliable. The support of the angentin was very good, she always answered quickly.

非常によい
5/5

Très bon accueil. La communication est fluide.

とてもよい
4/5

Very service minded staff.

とてもよい
4/5

Apart from the fact that I constantly felt threatened to lose the studio that I have chosen, the experience with the agency was ok. I was really worried to deal with this agency again because last time I rented from Lodgis the landlord has never returned me the deposit and I felt completely unprotected by the agency. This time my landlord seems very cool, we did etat des lieux and I am not worried that something like this will happen again. But, honestly, after what happened first time I would not recommend you, because you should think about tenants too and about which landlords you choose to work with, because the first landlord completely destroyed the reputation of your agency for me, but I am happy that I have still risked working with you and this time you helped me to find a nice studio with a nice landlord. Kind Regards

非常によい
5/5

初めてパリのアパルトマン滞在を試みたので、何事も分からず、不安で仕方なかったところ、スタッフの平野あけみさんが親切に対応して下さったおかげで、無事パリに滞在することが出来ました。とても感謝しております。

とてもよい
4/5

In the advertisement the composition of the house should be described better: it was not clear the terrasse is located in another floor and you have to exit from the apartment, lock appartment door, go upstairs by shared stairs and unlock its door.

非常によい
5/5

Très sérieux !!

非常によい
5/5

Robin was very helpful and was patient throughout the whole process.

非常によい
5/5

Super accueil, super offre, super pro

とてもよい
4/5

Agence réactive. Le site est un peu lent par moment. La démarche était rapide, néanmoins le site LODGIS était peu intuitif en ce qui concerne la mise en ligne des documents. Cordialement

非常によい
5/5

Efficient, helpful, very nice staff

とてもよい
4/5

Es una muy buena compañía pero deberían informar los gastos que en el contrato se pactan (por ejemplo limpieza) antes de ofrecer el inmueble.

非常によい
5/5

Great service!

非常によい
5/5

very good

非常によい
5/5

Thank for all of the guidance and assistance. Lodgis was extremely helpful in the process of finding and securing a home for me in Paris. I was guided through the process step by step. I thank everyone at Lodgis for the help!!

とてもよい
4/5

sometimes slow response. overall great

非常によい
5/5

The furnished rentals team is incredibly proficient and patient, I would recommend them highly to any prospective renters

非常によい
5/5

Our agent, mr Ndiaye, has been very helpful and has answered all our questions as we were hunting for the right place. We look forward to our stay in Paris.

非常によい
5/5

Efficace et rapide !

非常によい
5/5

Walquiria me ha atendido con mucha atención y ayudado mucho. Le estoy muy agradecida!

非常によい
5/5

Thank you lodgis for the rapid intermediary responses

非常によい
5/5

Votre agent est est très gentil et réactive. Merci lodgis

とてもよい
4/5

Everything's pretty straight forward, and went smoothly! Only minor communication hiccups.

とてもよい
4/5

The information providing was good, but with the urgency in apartments in Paris I would have preferred it to receive faster responses to requests/information needed from Lodgis.

非常によい
5/5

Very quick and friendly response throughout the whole registration process as well as the reserving process.

非常によい
5/5

Agence très réactive

非常によい
5/5

Excellent

非常によい
5/5

The contact with Lodgis was great and perfect. They are always ready to accommodate your preferences and always ready to solve your problems. The agents are very kind and patient.

非常によい
5/5

Ras

非常によい
5/5

Je suis coréenne et c’était trop difficile de trouver un logement pendant mon séjour à Paris comme une étrangère. Mais grâce à Lodgis, j’arrivais à bien trouver un studio à Paris et surtout Pathe m’aidait beaucoup à trouver un logement. Je lui remercie beaucoup. Si je reviens à Paris pour mes études plus tard, je trouverai un logement avec Lodgis sûrement ‼! Merci encore une fois !

非常によい
5/5

Very friendly and helpful, very organised.

非常によい
5/5

Everything was fine! :)

非常によい
5/5

Amazing!! Robin was a fantastic help. Thank you so much!!!

非常によい
5/5

Great support and quick answers to all my questions.

とてもよい
4/5

The agency is nice for most of the time and helpful. A little bit more patient or more gentle is appreciated.

非常によい
5/5

Everything's all right, but I was wondering if I could clear up some details of the contract (which is already signed) within the next few hours.

普通
2/5

service is slow

非常によい
5/5

Bon service, Rapide, aimable. Robin Meleiro, 100% recommandé

非常によい
5/5

His employee treatment was excellent and he was very helpful

非常によい
5/5

I appreciate prompt responses. The person in charge was very kind.

とてもよい
4/5

The agency was slow with initial communication, but that improved as time went on. There is a lot more information that they could provide up front that would expedite the process and make it more expedient for all. (Types of documents that would be needed, explanation of the entire process step-by-step, options for guarantors if needed, types of payment accepted, how check-in and check-out work, the fact that insurance is required and how it works, etc). I had to ask many questions in order to receive a slow trickle of information. This can be frustrating when time is of the essence with so many steps involved. Also be aware that they only operate Monday-Friday weekdays. Once I established a more regular contact with an agent, the agent was prompt to respond (Mon-Fri) and paid close attention to my particular needs. I was provided good options for the lease to correspond.

ロジスへお寄せいただいたご意見はロジスのお客様(入居者・家主)へ紹介させていただきます。記入したご意見を変更をご希望の場合は、オンラインフォームよりお問い合わせください

bubble-speech-1

8ヶ
国語対応

hands-1

ニーズにあったサ
ービスの提供