お客様の声 - 賃借人から

My experience was positive, but I would have liked to have more opportunities to visit different apartment before choosing, There is really no possibility to think, to make up your mind, to compare alternatives... So the support was good, always answering my questions.

Neutre. Les employés sont très polis, disponibles par courriel et mail, mais pas présents pour régler les problèmes. Cela a pris du temps pour savoir si le logement était disponible et il semble compliqué de louer pour des dates précises alors même que le logement meublé était vide.

It is fair and I am ok.

24h reaction / reservation time is so little, holy cow

Contact assez difficile et pas très claire sur certains points.

Rien à noter, tout c’est bien passé

Bonne expérience sauf pas toujours joignable par téléphone

Godd quick

very responsive but needs to offer more tours!

J'ai eu du mal à avoir quelqu'un au téléphone et non par mail.

Service client bien disponible

Difficile à contacter

Thank you enabling me to settle there on an earlier date than initially offered.

Good help

Good response duration

très utile et aimable

Great

The initial contact with Logis was good, but once I was waiting for the lease it would have been nice if Logis continued to update me. Instead, I had to continue to reach out to receive updates from them. Also, the phone line for Logis was often occupied.

Le conseiller avec lequel j'ai été mis en relation était très sympathique et compétant.

Ok service ^_^

Good

It was a little harder to communicate across different time zones. But the agent was friendly and helpful for the most part.

Took a long time to get sorted. We got there in the end however!

Long response time when contacted. Made empty promises about dates when some information will be provided. I had to speed up the process by constantly making sure they do their work. Not very professional behavior. But good and easy way to find a property in Paris.

Difficile à joindre au téléphone

good

b

no comment

Un peu laborieux dans les explications mais a trouvé notre solution

Agent très disponible et responsif mais j'aurais aimé avoir la possibilité de visiter le studio avant de signer le contract, bien cordialement

It was ok

excellente attention!!!!

Mostly good, although the move-in felt very rushed and we didn't have enough time to check everything.

GOOd

L'échange était rapide et efficace par mail. Mais j'ai demandé des photos supplémentaires du séjour puisqu'il n'y avait pas sur l'annonce, je voulais savoir comment est la fenêtre du séjour, où sont la table à manger, l'etagère, le placard, et les 4 chaise(s). J'ai également appelé l'agence mais personne n'a répondu.

Merci de votre aide pour la location à court terme.

Très bonne réactivité par email mais très difficile de contacter l'agence par téléphone.

It was overall a good experience. However, there were some apartments that said they were available online and were actually not, which was frustrating.

None

Slow responses, trouble with accounts.

Expérience positive

Simple Efficace

great offer of apartments, the information about the start of renting is unfortunately rather unreliable. The support of the angentin was very good, she always answered quickly.

The English version of the lease agreement should be enhanced. Though it is an English version, it still contains a lot of information in French and some typo in English.

Aucune disponibilité par téléphone

They are very good at replying to my emails and reassuring me that something is been done to fix my problems, however as the main problem (the cockroaches) has not yet been effectively resolved I am sceptical if they will come through on their promises.

not at present

Dommage que les locations choisies au départ ne soient pas disponibles

Lodgis were useful

its helpful to talk on phone than emails. atleast some part of it, otherwise its fine

Bonnes relations