お客様の声

b

no comment

L'agence marche bien, mais il y a souvent des confusions entre eux et le gestionnaire de l'appartement, Rent Your Paris

La personne responsable du standard n’est pas très aimable, à l’inverse de Madame Clothilde Iguenane qui s’est montré professionnel et agréable.

Un peu laborieux dans les explications mais a trouvé notre solution

Good experience

La multiplication des interlocuteurs et l'exclusivité de la communication à distance ne facilitent rien.

Conseillère relativement disponible et sympathique, mais proposant parfois des offres assez éloignées de la demande des clients. On sent parfois que les communications sont faites "à la va vite" et que les demandes d'information des locataires concernant les détails des appartements (pas disponibles sur le site de l'agence) ennuient parfois.

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It would have been nice to have compiled in one email the explanation of all the documents needed, instead of getting an email asking for each document. Due to this, we had to delay the move in date twice. Also the language was an issue for the understanding the two parts.

Agent très disponible et responsif mais j'aurais aimé avoir la possibilité de visiter le studio avant de signer le contract, bien cordialement

They either reply very quickly to emails and calls or they don't respond at all.

J'attends la fin de la démarche complète de location et mise en relation pour donner un avis.

it's my first experience with your agency, looking forward to be in Paris

Process is really slow

It was ok

Didn't really work with them, my agent did. But the woman who showed us the apartment was very nice.

excellente attention!!!!

Agence réactive

La persona en recepción es algo grosera, y el ejecutivo demora un poco al responder la información.

No comment

The process of getting the apartment is okay (i have low expectations). But since I’ll break the contract (i’ll move out before the contract is finished) i called her to tell me what to do, and i asked her to send a document to me (it was early January) up until now, i haven’t received any emails regarding to the document that i asked for. So yes very disappointed with this agent.

Bonne réactivité et disponibilité du conseiller

The agent could have made more effort in communicating with clients

lucas repond pas aussi souvent qu'il pourrait

rapide

Mostly good, although the move-in felt very rushed and we didn't have enough time to check everything.

GOOd

Bonne communication

I personally had a good experience with Lodgis, safe and kind staff.

L'échange était rapide et efficace par mail. Mais j'ai demandé des photos supplémentaires du séjour puisqu'il n'y avait pas sur l'annonce, je voulais savoir comment est la fenêtre du séjour, où sont la table à manger, l'etagère, le placard, et les 4 chaise(s). J'ai également appelé l'agence mais personne n'a répondu.

Merci de votre aide pour la location à court terme.

Très bonne réactivité par email mais très difficile de contacter l'agence par téléphone.

thuraya

Second contract through Lodgis. While the first went on smoothly, the second did not and included the agent withholding info on another flat that we were considering at the same time. Overall unsatisfactory experience and would only contact Lodgis on my next move only if the other agencies did not deliver.

A bit frustrating for sure...

It was overall a good experience. However, there were some apartments that said they were available online and were actually not, which was frustrating.

None

Pas tres bien!

Slow responses, trouble with accounts.

Bonne relation, aimable mais difficilement joignable, surement dû à la période de l'année qui doit être très "sportive" pour eux.

Bien

It took a while for me to get an agent so I had no one to answer my urgent questions. Furthermore, an apartment that I assumed was being held for me while everything was finalized was given to someone else which made things very stressful. Besides that, Clothilde has been very helpful and responsive to my concerns and preferences. She was a great agent!

Expérience positive

RAS

Simple Efficace

tres bon retour du conseiller mais impossibilite de joindre par telephone

le bémol, car la relation internet ne marche pas avec mon adresse d'habitude, pourtant je reçois d'autres mail de la france. la communication par téléphone était compliquée aussi. une fois trouvé la solutions avec mon ancienne adresse mail française la communication allait trés bien. les fonctionalités avec les paiements très pratiques et Chiara de Camillis était très gentille et professionnelle.

Overall good!

In general, I've had a good experience with Lodgis, but during the renewal of my contract, I had a huge problem that was only fixed thanks to the landlord.

great offer of apartments, the information about the start of renting is unfortunately rather unreliable. The support of the angentin was very good, she always answered quickly.