Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

8533 reviews

4.7/5
5 Stars
4 Stars
3 Stars
234
2 Stars
41
1 Stars
18
Good
3/5

Overall good!

Good
3/5

In general, I've had a good experience with Lodgis, but during the renewal of my contract, I had a huge problem that was only fixed thanks to the landlord.

Good
3/5

great offer of apartments, the information about the start of renting is unfortunately rather unreliable. The support of the angentin was very good, she always answered quickly.

Good
3/5

The English version of the lease agreement should be enhanced. Though it is an English version, it still contains a lot of information in French and some typo in English.

Good
3/5

Aucune disponibilité par téléphone

Good
3/5

Lots of good properties but most of them are listed even though are unavailable. The agent, Jordan has been a great help and gave timely response.

Good
3/5

I appreciated the service!

Good
3/5

The agents were nice and forthcoming, but sometimes the response was slow and it was slightly confusing when different people answered the e-mails.

Good
3/5

They are very good at replying to my emails and reassuring me that something is been done to fix my problems, however as the main problem (the cockroaches) has not yet been effectively resolved I am sceptical if they will come through on their promises.

Good
3/5

not at present

Good
3/5

Took a lot of time

Good
3/5

Dommage que les locations choisies au départ ne soient pas disponibles

Good
3/5

Process once a flat is booked is good. But very slow to communicate before that stage.

Good
3/5

Service courtois

Good
3/5

Some emails seems to have been misunderstood when I reached out about certain apartments

Good
3/5

Happy to talk in person or over the phone.

Good
3/5

Lodgis were useful

Good
3/5

its helpful to talk on phone than emails. atleast some part of it, otherwise its fine

Good
3/5

Servizio professionale

Good
3/5

good

Good
3/5

Bonnes relations

Good
3/5

bon

Good
3/5

Quite helpful and easy.

Good
3/5

Valeria è stata molto gentile e disponibile nel venire incontro alle nostre esigenze

Good
3/5

une belle offre d'appartements

Good
3/5

/

Good
3/5

Well. , i just hope this year goes okay

Good
3/5

une equipe tres arangeant!

Good
3/5

Good selection of apartments.

Good
3/5

Valeria was great but some agents were very slow to respond.

Good
3/5

Staff very friendly and helpful.

Good
3/5

Très bon contact avec Marion (conseillère) Le principe de l'extranet est clair, par contre l'utilisation est plus compliqué.

Good
3/5

The process was a bit slow and inefficient but at least I was able to find something and get it signed. Also, prices are reasonable compared to others.

Good
3/5

Helpful in some ways, inattentive in others.

Good
3/5

Good experience, good service, above the average

Good
3/5

Toujours Disponible et Coutoise.

Good
3/5

It is much easier to request a place you are interested in than to go back and forth with an agent, especially when you are living overseas and there is a seven hour time difference.

Good
3/5

Ok

Good
3/5

great timing thank you foe the help

Good
3/5

Good communication

Good
3/5

Excellente reactivité, contact avec les agents très agreable. Merci, Abdallah Elkabdani

Good
3/5

sérieux

Good
3/5

Bien

Good
3/5

Thank you

Good
3/5

In total, everything was well planned and we are happy that we have chosen lodgis. The procedure was a little bit complicated because we had to write or fill in some pieces of information several times that we have provided before.

Good
3/5

perfect

Good
3/5

Réponses rapide

Good
3/5

Thank you for your service

Good
3/5

It hasn't always been the easiest to get ahold of someone.

Good
3/5

Good service, also english conversation possible. Friendly communication.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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Personalised
advice and support

54,7

clients satisfied
with our service