お客様の声

お客様よりお寄せいただくご意見は弊社のサービス向上または改善のため、参考にさせていただいています。お客様のご意見は弊社が送信するアンケートを通してお寄せいただいています。

すべて

12630 評価

4.8/5
5 ッ星
4 ッ星
3 ッ星
336
2 ッ星
58
1 ッ星
24
非常によい
5/5

Très bien

非常によい
5/5

It was amazing!

とてもよい
4/5

Contact is polite but a lot seems to get lost through translation using English by email because I asked a lot of questions but didn’t get in-depth answers that fully answers my questions.

非常によい
5/5

grazie! la comunicazione è stata sempre cordiale, puntale e precisa!

非常によい
5/5

Good effort by the agent

非常によい
5/5

迅速な対応ありがとうございます!大変助かりました!

非常によい
5/5

Très bonne prie en charge de ma demande Bons conseils de mon interlocuteur

非常によい
5/5

Efficace!

非常によい
5/5

Merci beaucoup pour votre réactivité =) !

とてもよい
4/5

We had an urgent short notice need to find temporary accommodation in Paris. Robin was very reactive and helped us secure something suitable very quickly.

とてもよい
4/5

Très efficace et poli.

非常によい
5/5

Stephania LOMBARDI our agent was extremely helpful. She followed the buying process all the way to the end, with patience and understanding. Unfortunately the notary employed by the agency was not so helpful and Ms Lombardi had to fill in.

非常によい
5/5

Bon suivi et réponses rapides

とてもよい
4/5

Very efficient and effective

非常によい
5/5

Very good attention and service

非常によい
5/5

Une très bonne réactivité, encore merci

非常によい
5/5

Consistent and good communication!

非常によい
5/5

Solange Da Costa is a great agent. Very attentive and helpful.

非常によい
5/5

Efficace

非常によい
5/5

Agence disponible et professionnelle

非常によい
5/5

Contente !

非常によい
5/5

Robin was great!

とてもよい
4/5

Good

非常によい
5/5

Service client exceptionnel, réponse très rapide et clair.

非常によい
5/5

You've been amazing! I will recommend to friends and family.

非常によい
5/5

Conseillère toujours à l'écoute de ce qu'on lui demandait. Très contente !!

とてもよい
4/5

Great job by Cecilia. She was quite pleasant to work with and made the process quite seamless for me. I look forward to engaging in future business with Lodgis and Cecilia.

よい
3/5

Took a lot of time

非常によい
5/5

Ma conseillère a été très responsive, aussi bien par mail que par téléphone, et m'a permis de faire tout le parcours de la recherche d'un meublé jusqu'à la signature du contrat en une semaine, de façon très efficace.

非常によい
5/5

Great Service

非常によい
5/5

Very helpful and quick with their reply and assistance

非常によい
5/5

Lodgis s'est toujours montrée efficace et réactive. Je suis globalement satisfait du service.

非常によい
5/5

Une équipe très pro, réactive. Ils ont su m'accompagner tout au long de mon projet immobilier.

非常によい
5/5

Wonderful and very effective attendant Walquiria. Clear answers, fast execution. And speaking my mother language Portuguese. The contract us very straightforward, and electronically signing is a plus. I would definitely recommend the agency Lodgis.

非常によい
5/5

Efficace

非常によい
5/5

Buona

非常によい
5/5

very professional and supportive attitude.

非常によい
5/5

The agency agent was so helpful and forthcoming. The response time was quick and I am very happy with the service.

非常によい
5/5

Excellent customer service, and prompt answers to all questions, with the best fees on the market! Thanks LODGIS.

非常によい
5/5

Everything was sorted very quickly and professionally by Robin and the whole process went smoothly

普通
2/5

I would like to start from the fact that me and my flatmates are happy to finally sign the contract and secure a nice place in Paris. However, we have the need to express our complaints on how Lodgis carried out the lease process. Setting aside the length of the whole process (almost 4 weeks), which may be due to contingencies outside the domain of Lodgis, two are the episodes that annoyed us the most: 1. We have been communicated different – and higher – electricity tariffs as well as provisional cleaning fee only at the signing of the final contract, though we have received in the past (both via e-mail and, above all, via a draft contract) diverse amounts. Needless to say that this is not professional, at all. 2. Despite clear to Lodgis from the very beginning our need to commence the lease the first of June (Saturday) – we organized ourselves accordingly, especially with respect to the sale of trains tickets – we have been communicated very late in the process that the lease could only start on a weekday. This is because the management agency Lodgis entrusts for key delivering couldn’t do that on Saturday. As for point 1 above, again an issue over which we couldn’t have any control / we didn’t commit any mistakes, but nonetheless we would have been forced to pay the price for. Please note that Lodgis advises on his website about days in which delivery is not possible, but actually such day is only Sunday

非常によい
5/5

Greatest renting experience in Paris, it's the second time they find me a flat and I'm very happy with the service!

非常によい
5/5

Booking and renewing an apartment with Lodgis has always been a simple process. Mme Laureen PIERRE is really efficient and replies quickly to any questions that I may have concerning the apartment.

非常によい
5/5

I had a lot of back and forth trying to find housing for the coming year, but Lodgis was so helpful and professional!

とてもよい
4/5

difficile à joindre au début - efficace sur le processus de bouclage

非常によい
5/5

Bons échanges et réactivité

非常によい
5/5

Très bien

よい
3/5

Dommage que les locations choisies au départ ne soient pas disponibles

とてもよい
4/5

Bon service,pratique Merci

非常によい
5/5

Very easy to communicate with, and answered all my questions. Thank you Pathe

ロジスへお寄せいただいたご意見はロジスのお客様(入居者・家主)へ紹介させていただきます。記入したご意見を変更をご希望の場合は、オンラインフォームよりお問い合わせください

bubble-speech-1

8ヶ
国語対応

hands-1

ニーズにあったサ
ービスの提供