お客様の声

Une interaction cordiale et efficace.

Agency need to respond quicker to customers to show they are serious and that we are cared for

Great selection of apartments, and excellent service.

I looked for an apartment for seven months in Paris. I chose three apartments on the website. It took abt. six weeks to see the second and I have after two months(!) still not seen the third. At two appointments nobody attended at all. When in contact the agents were friendly and of help anyhow. Overall I think an agency with a very Frenchy mind-set...

It was a challenge to acquire an apartment because the properties moved quickly. The time difference made it challenging to hear back promptly from my leasing agent, though our contact was pleasant.

A Sra. Solange foi extremamente atenciosa.

Be more professional.

Presentation of the apartments on the internet is excellent! Service is very prompt. All steps in the rental process are explained well. We have never been disappointed with any interaction with the LODGIS agents.

Toujours joignable avec des réponses rapides et efficaces

We had to find a place quickly and Lodgis was quick to reply and very easy to deal with!

O atendimento da Walquiria foi excelente, super prestativa e atenciosa, conseguiu concluir o meu contrato em 1 dia!!

The owner took 3 weeks to refund the security deposit and the broker of the agency was not helpful on this issue.

I was in contact with Manuela Falletta. She was very reactive and answered all of my questions in a very timely manner. If I were to rent through Lodges again, I would be very happy to work with her again.

professionale e molto gentili

I was very easy, the booking advisor was in contact with me all time. She helped me to find the best option. Also I had the opportunity to visit the agency and it had a great looking. I totally recommend Lodgis to any person.

deben mejorar el orden en la parte financiera ya que no tenian registrados los pagos que ya habia hecho y me cobraron dos veces el mismo dinero

借りるまでは、スムーズに進みました。出来たら私の様に語学力が、ない場合は現地でのコーディネートもして欲しいと思いました。どうにか事なきを得て済みました。領収書をメールで欲しいと伝えたはずですが、来ていません。

Merci beaucoup à Iryna Bonnefoy pour son excellent travail.

Je suis tres content avec vous/MsFALLETTI Manuela/.Comme etranger sans revenus regulier ,vous m'avaez fait une grand service.Merci beaucoup.Cordialement Admir Ridjesic MD

The staff was so helpful when I get any troubles.

Muy buena respuesta, rápida y eficiente a pesar de mi regular inglés (hablo español) pudimos hacer los acuerdos prontamente. Gracias

The agent I had, Tomotsugu, with your agency was always very helpful and kind, quick to respond to all of my questions when I was looking for an apartment and also after finding the one I chose. I especially liked the fact that your agency recommended an insurance agency to go through, it made that even easier. Thank you !

ottimo, rapido ed efficiente.

Conseillère très gentille, répond vite et très accueillante.

相談のメール等を差し上げた時も素早くご対応いただき、大変ありがとうございました。

Clair sur le processus de location et très réactif aux demandes.

Contact has be great although a viewing service would make you even better.

The agency and agent were available to answer any question, make the transaction easy and deal with any issues. This was my second time using Lodgis, and I would use them again on a return trip to Paris.

It was ok, but I had used a different agency before, also for a long-term assignment in Paris, and the service was definitely better and more customer oriented. With Lodgis you get all the contact and more until you sign the contract, but after that, you are left on your own more or less. As I said, it was ok, but the agency could do better to serve their clients also after contract signing.

Faster replies to e-mails would be nice.

Agence réactive et fiable.

Mme Manuela Falletta est juste parfaite! C'est ma 3eme location avec Lodgis et Mme Falleta est toujours si genial :)

Fui muito bem recebido pela sra Anna Poncelblanc desde o primeiro contato que tive com a Lodgis e ela continuou me auxiliando por todo o processo até o contrato final de locação.

Nicolas was very helpful all the time. Though sometimes he couldn't give me answer fast, I understand he is busy. He answered my every question and request. He kindly explained everything. I would like to proceed the contract again if I come back to paris and look for a house.

Un aiuto inestimabile da Lodgis e in particolare dall'agente Manuela Falletta. Cercare casa a Parigi è un incubo e trovarla è stato un miracolo grazie alla sua disponibilità! La consiglio vivamente.

They reply me very fast and always solve the problems. Truly appreciate that !

必要な書類があった際も、迅速に対応して頂き。本当に助かっています。

丁寧に最後まで対応頂けました。

Very helpful staff. I certainly recommend Lodgis agency and the apartament

Réactif et efficace.

Immer sehr schnell und zeitnah geantwortet; deutsch/englisch einwandfrei. richtig gut!

however , commission is a bit high

とても迅速に丁寧に対応していただきました。ありがとうございます。

Du début à la fin la relation avec mon interlocutrice était claire simple et vraiment cool Je suis très satisfaite de mon séjour

Agengy offers a wide choice, was ready to meet my requests for visiting apartmnets in my very short time. All papers done in short time and by e-mail, no need for further trips.

Lodgis agency is efficient, and I receive quick and valuable information with the agent in charge of my apartment file - Akemi Hirano.

Professionali, puntuali, cortesi e corretti. Hanno prontamente risolto un piccolo problema sorto con il proprietario.

Buena. En mi caso necesitava facturas para terceros y me las tramitaron sin problema.

対応が早く、手厚い対応。

Ich hatte überwiegend Kontakt mit Frau Le Corre, sie war sehr hilfsbereit und immer freundlich. Auch war es sehr angenehm, Hilfe bei der Wohnungssuche überwiegend auf meine Landessprache zu haben. Es ist mir bewusst, dass der Wohnungsmarkt in Paris sehr stressig ist. Jedoch war es teilweise sehr mühsam auf Antworten zu warten und in der Ungewissheit zu sein. Es ist mir klar, dass Lodgis viele Interessenten hat und nicht immer sofort antworten kann. Andererseits habe ich aber auch erlebt das das Antworten plötzlich schnell geht, wenn es zum Beispiel um das Geld überweisen geht. Dann kamen die Antworten fast im Sekundentakt. Da sehe ich noch Verbesserungspotential. Dass das erreichen von Mitarbeitern per Telefon fast unmöglich ist, finde ich auch schade. Vieles könnte per Telefon einfacher und schneller gelöst werden. Da es wirklich schwierig ist in Paris eine Bleibe zu finden, ist Lodgis sehr hilfreich, speziell wenn man nicht vor Ort ist. Daher würde ich Lodgis weiter empfehlen.

-Assez lents dans les réponses aux emails, j’ai souvent dû re-solliciter pour avoir une réponse -Réponses parfois incomplètes -Peu de clarté dans la disponibilité des appartements (ils étaient disponibles puis en fait ils ne l’étaient pas), aussi bien dans les annonces du site que pendant la négociation