お客様の声 - 賃借人から

contact réactif par mail mais difficilement joignable par téléphone

Tarifs élevés et marge de négo très faible puisque pression sur le timing de signature. Un peu malaisant comme procédé.

Quick response times, available via phone if necessary, friendly staff, helpful and trust-inspiring online account with all necessary material. It's a little confusing that the contact person seems to change all the time. I have received emails from many different people (which is not an issue itself). However, when I have a question, I'm not sure which person to address. When moving in I received two different mail box keys. One of them was for the neighbors box which led to confusion when labeling the mail box with my name.

Akemi was great to work with, and very responsive.

Effective help of the apartment search

it is a granted way to find a home. the agents will answer you in few days and they are very helpful and prepared to satisfy your needs. Chiara

Many thanks

ok

ils sont disponibles, il est un bon service

MERCI, TRES REACTIF

Très bonne réaction en mail mais difficile d'avoir l'agence au téléphone

J'ai pas été en contact direct avec l'agence, mais j'ai eu l'impression que le contact c'est passé d'une forme aimable et facile. Merci pour tout.

Beaucoup de propriétés à choisir. Bonne plate-forme.

The agent was extremely helpful after my experiencing being put on hold many times.

Good service although difficult to reach consistently.

long process

She is very helpful however, there has been some minor miscommunication and also inefficiency in replying. However, my agent is quite lovely.

Very good experience with LODGIS and Valeria. I have signed for my new apartment just after 6 days since my first contact.

Has good apartment options

The translations into English really helped my understanding, and Klara was available within a few days most of the time.

great experience

Délais respectés manque un peu de contact. a noter que le canapé lit est vraiment de mauvaise qualité ou trop vieux. cordialement

We had an urgent short notice need to find temporary accommodation in Paris. Robin was very reactive and helped us secure something suitable very quickly.

Très efficace et poli.

Very efficient and effective

Bon service,pratique Merci

Con Lodgis siempre he tenido muy buenas experiencias de arrendamiento!

It was hard to contact them at the beginning but then It went all well. They know english pretty well, and some italian as well. Hence there's no problem in communicating with them.

Muy amables, contestaron todas nuestras preguntas

Responsive and polite.

Rapide

Lodgis were helpful throughout the process and were able to clarify when needed.

Generally happy with the service

tous jour disponibles et agréables

service rapide

It was a good experience.

Logdis est à l'écoute des attentes de ses clients.

ras

Bonne relation, Réactif

fast service

Agence sérieuse, mais difficile à joindre par téléphone

Bonne disponibilité après une prise de contact un peu longue. Echa

Contact rapide et réactif

Belle efficacité de l'agence

The "monthly charges" should be included on the monthly price that appears in the website when browsing for apartments. It does not make any sense to separate the monthly charges from the monthly price because you will charge for it anyway. It is just misleading and I think you do it because it makes the user think the price of the rental is lower than it actually is and its wrong to do that.

It was very helpful to have a dedicated manager who helps you with the search. The total costs renting the apartment are really transparent and keep growing the further you get in the renting process. Also the costs stated in the ad differ from the ones on the offer. Both points cause inconviences and lower the trust.

I like that I get to meet the owner. This is the best way because the lessee will also see if he/she has the initial rapport with the lessor.

Très bien

So far it's been fine but the test will come when I leave the apartment. Paris real estate agents are notorious for not paying back the security deposit.

:+1:

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