お客様の声

Très bonne réactivité des équipes

Merci

The agents are fairly attentive. Nobody seems to want to talk to you until a lease would be signed in a week or two. It's hard to get their attention when you're in another country. Someone responds but they don't follow through. They just want you to sign a lease right away. But once you decide on a place it's pretty straightforward. I have yet to do the walk-through inspection with a bailiff [That should be interesting!] I also haven't inspected the place myself yet so I hope it's what I can imagine from the pictures. I think my discomfort with this process so far is nothing unusual. There are a lot of different expectations from country to country. I think this agency and others like it [online] are a little easier to deal with than the regular agency shops you see on the street. One thing that is really annoying is that the customer assumes that what is displayed online is in fact, available but that is not the case about 50% of the time.

Good

Je recommande.

Marianne Le Corre did an amazing job. Unfortunately, Manuella Faletta just stopped contacting me at one point; I didn't receive any answers from her anymore.

Ils sont sérieux et sympathique

I have been very happy with Lodgis! The only minus is because I had sent all my documents because I wanted to rent an apartment, and all of a sudden it was not available anymore.

Une équipe professionnelle et réactive.

ok

Bonne relation avec l’agence en générale. Personnel disponible et agréable.

good

Very smooth process. Would recommend for short term rentals.

Tres bien, agents serviables et réactifs

I would request for consultants to reply and get back to us faster

Everything ok.

As discussed with Agency, I will pay all the amounts before 1st of September.

Very professional, it's the best way to find a place in Paris!

I had a very good experience with Lodgis. I just wish all the fees was included in the ads for the apartment.

Agence réactive et conseillers à l'écoute

A little slow on responding, but they were one of the only apartment agencies that actually responded at all to me. And I was finally able to get an apartment from the site. Thanks.

good

Praticité, réactivité, et simplicité des démarches. Petit bémol pour l'ajout des pièces justificatives lors de la constitution du dossier.

Even though sometimes it is quite difficult to communicate, above all the agency has always been at our disposal to clarify our doubts. Another thing is that you always have to wait for the contract to be sure that the premises are respected.

Souple , relance et patience, un peu de délai pour les contrats

helpful and availble

quick response rate, friendly communication with manuela F.

la communication pour l'avancement du dossier est variable en fonction de l'agent.On ne sait pas toujours quel est l'interlocuteur principal .au bout du compte la vente s' est bien terminée .

Merci à Anna d'avoir fait le nécessaire rapidement auprès des bailleurs.

very nice

hi , please change the agreement , My official name is TZU YUAN CHEN , Dorothy is my nickname

There have been a few times where communication was slow and misinterpreted. However, there has always been clarity and someone to help. I am pleased with the service and I am sure I will be using LODGIS again in the future!

.

Very service minded staff.

Apart from the fact that I constantly felt threatened to lose the studio that I have chosen, the experience with the agency was ok. I was really worried to deal with this agency again because last time I rented from Lodgis the landlord has never returned me the deposit and I felt completely unprotected by the agency. This time my landlord seems very cool, we did etat des lieux and I am not worried that something like this will happen again. But, honestly, after what happened first time I would not recommend you, because you should think about tenants too and about which landlords you choose to work with, because the first landlord completely destroyed the reputation of your agency for me, but I am happy that I have still risked working with you and this time you helped me to find a nice studio with a nice landlord. Kind Regards

The agency is nice for most of the time and helpful. A little bit more patient or more gentle is appreciated.

The agency was slow with initial communication, but that improved as time went on. There is a lot more information that they could provide up front that would expedite the process and make it more expedient for all. (Types of documents that would be needed, explanation of the entire process step-by-step, options for guarantors if needed, types of payment accepted, how check-in and check-out work, the fact that insurance is required and how it works, etc). I had to ask many questions in order to receive a slow trickle of information. This can be frustrating when time is of the essence with so many steps involved. Also be aware that they only operate Monday-Friday weekdays. Once I established a more regular contact with an agent, the agent was prompt to respond (Mon-Fri) and paid close attention to my particular needs. I was provided good options for the lease to correspond.

Good service, how ever there are some employees that are more serious than others. The previous one helping me was hard to contact and get in touch with. The most recent one was serious and helpful, I had a good experience

it's too soon to give a comment

always a prompt service, always pleased to help

ça va, mais il me paraît que la relation est toujours c est le client qui pousse l’affaire devant.

Quick response times, available via phone if necessary, friendly staff, helpful and trust-inspiring online account with all necessary material. It's a little confusing that the contact person seems to change all the time. I have received emails from many different people (which is not an issue itself). However, when I have a question, I'm not sure which person to address. When moving in I received two different mail box keys. One of them was for the neighbors box which led to confusion when labeling the mail box with my name.

Effective help of the apartment search

it is a granted way to find a home. the agents will answer you in few days and they are very helpful and prepared to satisfy your needs. Chiara

Many thanks

ok

ils sont disponibles, il est un bon service

Très bonne réaction en mail mais difficile d'avoir l'agence au téléphone

J'ai pas été en contact direct avec l'agence, mais j'ai eu l'impression que le contact c'est passé d'une forme aimable et facile. Merci pour tout.

Beaucoup de propriétés à choisir. Bonne plate-forme.

long process