お客様よりお寄せいただくご意見は弊社のサービス向上または改善のため、参考にさせていただいています。お客様のご意見は弊社が送信するアンケートを通してお寄せいただいています。
7832 評価
Agence réactive et conseillers à l'écoute
A little slow on responding, but they were one of the only apartment agencies that actually responded at all to me. And I was finally able to get an apartment from the site. Thanks.
good
Well enough
Praticité, réactivité, et simplicité des démarches. Petit bémol pour l'ajout des pièces justificatives lors de la constitution du dossier.
Even though sometimes it is quite difficult to communicate, above all the agency has always been at our disposal to clarify our doubts. Another thing is that you always have to wait for the contract to be sure that the premises are respected.
Souple , relance et patience, un peu de délai pour les contrats
Good
Lodgis was very helpful in finding a good accommodation in Paris city :)
helpful and availble
quick response rate, friendly communication with manuela F.
la communication pour l'avancement du dossier est variable en fonction de l'agent.On ne sait pas toujours quel est l'interlocuteur principal .au bout du compte la vente s' est bien terminée .
Merci à Anna d'avoir fait le nécessaire rapidement auprès des bailleurs.
very nice
Valeria was y contact.
hi , please change the agreement , My official name is TZU YUAN CHEN , Dorothy is my nickname
There have been a few times where communication was slow and misinterpreted. However, there has always been clarity and someone to help. I am pleased with the service and I am sure I will be using LODGIS again in the future!
.
Very service minded staff.
Apart from the fact that I constantly felt threatened to lose the studio that I have chosen, the experience with the agency was ok. I was really worried to deal with this agency again because last time I rented from Lodgis the landlord has never returned me the deposit and I felt completely unprotected by the agency. This time my landlord seems very cool, we did etat des lieux and I am not worried that something like this will happen again. But, honestly, after what happened first time I would not recommend you, because you should think about tenants too and about which landlords you choose to work with, because the first landlord completely destroyed the reputation of your agency for me, but I am happy that I have still risked working with you and this time you helped me to find a nice studio with a nice landlord. Kind Regards
The information providing was good, but with the urgency in apartments in Paris I would have preferred it to receive faster responses to requests/information needed from Lodgis.
The agency is nice for most of the time and helpful. A little bit more patient or more gentle is appreciated.
The agency was slow with initial communication, but that improved as time went on. There is a lot more information that they could provide up front that would expedite the process and make it more expedient for all. (Types of documents that would be needed, explanation of the entire process step-by-step, options for guarantors if needed, types of payment accepted, how check-in and check-out work, the fact that insurance is required and how it works, etc). I had to ask many questions in order to receive a slow trickle of information. This can be frustrating when time is of the essence with so many steps involved. Also be aware that they only operate Monday-Friday weekdays. Once I established a more regular contact with an agent, the agent was prompt to respond (Mon-Fri) and paid close attention to my particular needs. I was provided good options for the lease to correspond.
Good service, how ever there are some employees that are more serious than others. The previous one helping me was hard to contact and get in touch with. The most recent one was serious and helpful, I had a good experience
it's too soon to give a comment
always a prompt service, always pleased to help
ça va, mais il me paraît que la relation est toujours c est le client qui pousse l’affaire devant.
Quick response times, available via phone if necessary, friendly staff, helpful and trust-inspiring online account with all necessary material. It's a little confusing that the contact person seems to change all the time. I have received emails from many different people (which is not an issue itself). However, when I have a question, I'm not sure which person to address. When moving in I received two different mail box keys. One of them was for the neighbors box which led to confusion when labeling the mail box with my name.
Effective help of the apartment search
it is a granted way to find a home. the agents will answer you in few days and they are very helpful and prepared to satisfy your needs. Chiara
Many thanks
ok
ils sont disponibles, il est un bon service
Très bonne réaction en mail mais difficile d'avoir l'agence au téléphone
J'ai pas été en contact direct avec l'agence, mais j'ai eu l'impression que le contact c'est passé d'une forme aimable et facile. Merci pour tout.
Beaucoup de propriétés à choisir. Bonne plate-forme.
long process
She is very helpful however, there has been some minor miscommunication and also inefficiency in replying. However, my agent is quite lovely.
Very good experience with LODGIS and Valeria. I have signed for my new apartment just after 6 days since my first contact.
Has good apartment options
great experience
Délais respectés manque un peu de contact. a noter que le canapé lit est vraiment de mauvaise qualité ou trop vieux. cordialement
We had an urgent short notice need to find temporary accommodation in Paris. Robin was very reactive and helped us secure something suitable very quickly.
Con Lodgis siempre he tenido muy buenas experiencias de arrendamiento!
Muy amables, contestaron todas nuestras preguntas
service rapide
ras
Bonne relation, Réactif
Agence sérieuse, mais difficile à joindre par téléphone
Belle efficacité de l'agence
So far it's been fine but the test will come when I leave the apartment. Paris real estate agents are notorious for not paying back the security deposit.
ロジスへお寄せいただいたご意見はロジスのお客様(入居者・家主)へ紹介させていただきます。記入したご意見を変更をご希望の場合は、オンラインフォームよりお問い合わせください。