Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

8711 reviews

4.8/5
5 Stars
4 Stars
3 Stars
227
2 Stars
32
1 Stars
18
Mediocre
1/5

Très difficile d’avoir quelqu’un en ligne (lignes saturées)

Mediocre
1/5

C'est ma deuxième location avec Lodgis. Cette seconde relation client s'est révélée être quasi catastrophique, en tous cas pleine d'incertitude, d'incompréhension, et donc particulièrement stressante.

Mediocre
1/5

Poor comunication

Mediocre
1/5

It took two weeks for a reply to my problems and I do not even know if they will be fixed during my tenancy in the apartment.

Mediocre
1/5

It took a day between each email just to hear a response even if I respond right after an email was sent to me.

Mediocre
1/5

You need to employ people that have a better command of English. I'm still trying to understand what you do for 730 Euros. Would I recommend the apartment? Yes, for 4 people and a warning about the lack of storage(see above) Yes, please publish my Name and comments on your website.

Mediocre
1/5

Service not oriented to customer

Mediocre
1/5

Une très bonne expérience, une vraie expertise et un contact très agréable Merci pour votre accompagnement sur mon achat Stephane et Fanny'

Mediocre
1/5

Not available on the phone Completely lack of competence to communicate She didn't read my emails and she didn't inform me of all the papers required to proceed with the rent. She didn't reply in a timely manner

Mediocre
1/5

Le sens de l'écoute du client et du service est perfectible Un manque de réactivité dans la prise en compte des problèmes dans l'appartement (relance 10 jours après le premier signalement) Pas de fiabilité dans le traitement des problèmes relevés dans l'appartement (2 dates non respectées pour le remplacement du téléviseur,..)

Mediocre
1/5

The representative that contacted us helped us got the apartment in the end, but the communication was not excellent. I would ask 10 questions, and they would respond just one; which was very frustrating.

Mediocre
1/5

Be more professional.

Mediocre
1/5

物件の説明をちゃんとするべき。仲介料ぼったくり

Mediocre
1/5

Très mal géré. Je n'ai jamais eu des réponses sûres, et le délai était trop long.

Mediocre
1/5

Very Bad

Mediocre
1/5

Terrible service

Mediocre
1/5

Joel Peixoto has never called to go over the contract or ANY detail, he just sent us papers to fill, contact to sign and a link to pay.

Mediocre
1/5

perfect!


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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Personalised
advice and support

54,7

clients satisfied
with our service