Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

14608 reviews

4.8/5
5 Stars
4 Stars
3 Stars
379
2 Stars
59
1 Stars
25
Excellent
5/5

So far so good

Excellent
5/5

bene organizzati, chiari i dettagli

Excellent
5/5

Un très bon suivi de Chiara , merci

Very good
4/5

This time the process was slower and the response from the agency took longer

Excellent
5/5

Thank you for your work! best regards Elena

Excellent
5/5

I worked with Chiara and Robin both were fantastic; highly recommend. Also you guys were very available to me as an English-speaking foreigner. Very glad I met you.

Excellent
5/5

Excellent multilingual service, from a dedicate and responsive team of experts.

Excellent
5/5

It has been very smooth and fast up to this point. Im very happy with the service

Good
3/5

They are very good at replying to my emails and reassuring me that something is been done to fix my problems, however as the main problem (the cockroaches) has not yet been effectively resolved I am sceptical if they will come through on their promises.

Very good
4/5

long process

Excellent
5/5

Je tiens à remercier Mme Brandao-Brault qui a été très efficace et cordiale, malgré quelques complications liées à l'absence de réponse d'un propriétaire. Nous avons grâce à elle trouvé un appartement correspondant à nos besoins.

Mediocre
1/5

Very hard to get hold of the dedicated agent, in my case Cecilia. Constantly sending emails and getting 2 day delayed responses, hard to get through on the phone line and when I eventually do and leave a message for a call back I never get one. Lodgis does have a good selection of apartment which is why I stuck with them and certainly not for the care and customer service

Excellent
5/5

Le site Internet de Lodgis est ideal pour louer un appartement meuble a distance: les photos, la description et surtout le plan des appartements a louer donne une idee tres precise des biens et permet de prendre une decision de location meme a distance sans se deplacer. Le cote administratif est gere completement en ligne ce qui rend les demarches vraiment plus faciles pour les expatries comme nous par exemple.

Excellent
5/5

My advisor Akemi HIRANO is amazing. She is very kind and so helpful. She always responses very quickly which i deeply appreciates. I am glad she is my advisor.

Excellent
5/5

Thank you LODGIS. It is already the 3rd time you assist us! We appreciate it very much!

Excellent
5/5

Very good service.

Excellent
5/5

Very polite, very efficient and helpful. I'm having a great time with Lodgis and I've recommended them to every student who has asked me about getting an apartment for the summer in Paris.

Excellent
5/5

Great service, my agent was super helpful and was very easily accessible. Loved working with Lodgis.

Not bad
2/5

No estoy satisfecho con el servicio de su agencia.

Excellent
5/5

Communication parfaite et reactive avec Manuela Faletta. Quand elle n'est pas la, ce n'est pas forcement le cas ! Très satisfaite en tout cas

Excellent
5/5

I'd like to thank Lodgis for the friendly service it provided me with, as a non-french speaker. Lodgis indeed facilitate free access to information.

Good
3/5

not at present

Excellent
5/5

Jordan has been extremely helpful and timely with his responses.

Very good
4/5

Helpful and quick to respond

Very good
4/5

She is very helpful however, there has been some minor miscommunication and also inefficiency in replying. However, my agent is quite lovely.

Excellent
5/5

Ma conseillère a été très réactive et à l'écoute de mes besoins.

Very good
4/5

Very good experience with LODGIS and Valeria. I have signed for my new apartment just after 6 days since my first contact.

Excellent
5/5

Great and very friendly.

Excellent
5/5

Agence immobilière digne de confiance

Excellent
5/5

Des offres intéressantes et du personnel assez disponible

Excellent
5/5

Great attention !

Very good
4/5

Has good apartment options

Excellent
5/5

Rapide et efficace. Parfait.

Excellent
5/5

quick to respond

Very good
4/5

The translations into English really helped my understanding, and Klara was available within a few days most of the time.

Excellent
5/5

Lodgis is a reliable agency which always treat customers well.

Very good
4/5

Communication with Chiara was great. She answered very quickly and was patient with my questions. She was also available via skype. I got the first appartment I applied for. Really great service! I have no complaints! Thank you! Only reason for 4 instead of 5 stars: the platform "Extranet" was not straightforward but a bit difficulult in handling. I often wasn't sure, if my files were uploaded or not.

Very good
4/5

great experience

Excellent
5/5

The best agency I have ever communicate With.

Very good
4/5

Délais respectés manque un peu de contact. a noter que le canapé lit est vraiment de mauvaise qualité ou trop vieux. cordialement

Excellent
5/5

Il mio contatto è stato il Sig. Ndiaye che è stato sempre molto gentile e professionale ed ha risposto a tutte le mie domande e dubbi.

Excellent
5/5

Très bien

Excellent
5/5

It was amazing!

Very good
4/5

Contact is polite but a lot seems to get lost through translation using English by email because I asked a lot of questions but didn’t get in-depth answers that fully answers my questions.

Excellent
5/5

grazie! la comunicazione è stata sempre cordiale, puntale e precisa!

Excellent
5/5

Good effort by the agent

Excellent
5/5

迅速な対応ありがとうございます!大変助かりました!

Excellent
5/5

Très bonne prie en charge de ma demande Bons conseils de mon interlocuteur

Excellent
5/5

Efficace!

Excellent
5/5

Merci beaucoup pour votre réactivité =) !

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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