Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13560 reviews

4.7/5
5 Stars
4 Stars
3 Stars
367
2 Stars
63
1 Stars
27
Very good
4/5

The agent I was in contact with was very prompt and helpful, and very understanding of the issues I encountered. However, I did have significant difficulties with the payment website and accessing the important pdf documents on the lodgis rental page

Very good
4/5

Interlocuteur à l’écoute.

Very good
4/5

réponses rapides, erruer dans le nom de mon garant

Very good
4/5

Decent service.

Very good
4/5

My agent was responsive and I managed to get my apartment settled in a week

Very good
4/5

Great agency in Paris!

Very good
4/5

Good

Very good
4/5

//

Very good
4/5

Good.

Very good
4/5

Je me suis très bien entendu avec Pathe, il m'a beaucoup aidé.

Very good
4/5

Convenient to sign online, very happy. Only issues is that the translated version did not work

Very good
4/5

En général très réactive et sérieuse. Merci

Very good
4/5

N/A

Very good
4/5

Thank you Ms.Hirano

Very good
4/5

Agence très réactive et a pu s'adapter à la situation et trouvée des solutions

Very good
4/5

Difficile d'avoir un premier contact avec les commerciaux sur sites pour les visites. Mais une fois que le rendez vous est pris, tout va très vite. Très bon service à ce niveau là.

Very good
4/5

Très réactive et courtois. J'aurais juste aimé avoir plus de détails sur les caractéristiques du logement.

Very good
4/5

Ilona was very explicative and responsive.

Very good
4/5

Bon service par mail

Very good
4/5

Iryna has been very helpful in helping me find a studio that suits my needs.

Very good
4/5

The company helps find residences for people who come in for short durations. One of the only websites that responded out of the several i approached. would recommend Lodgis to all my exchange friends. Thankyou so much.

Very good
4/5

Une prise en charge efficace et de qualité. Super agence. Je la recommande.

Very good
4/5

Réponse rapide par mail et contrat reçu rapidement mais passer par téléphone est compliqué. Les agents sont cependant bien présents et rapide à la réponse, et très gentils lors des visites et autres. Très bien

Very good
4/5

Professional and helpful staff

Very good
4/5

thanks you

Very good
4/5

Klara has been very prompt and polite. It's my first experience renting in Paris and she has helped with all of my questions. Lodgis website is also easy to use, and I like the review section from past users. More consistency in the quality of pictures across different accommodations, more virtual tours, and more images of the building from the outside would be great.

Very good
4/5

Quick and efficient.

Very good
4/5

Cette agence a su répondre à mes demande de logement de manière rapide et efficace.

Very good
4/5

Lodgis responded promptly during weekdays, but no one is available on Sundays to facilitate issues that arise, such as our difficulty contacting the landlord on move-in day (he was two hours late).

Very good
4/5

Contacts téléphoniques excellents et explications fournies satisfaisantes

Very good
4/5

Le traitement de notre dossier a été traité avec beaucoup de rapidité. Un seul bémol, nous n'avons pas eu d'information préalable pour visiter le logement.

Very good
4/5

Relation quasi uniquement en par échange de mail, difficile de les avoir au téléphone. Mise à part cela, rien à signaler

Very good
4/5

it was fine

Very good
4/5

Complicated to contact them.

Very good
4/5

Bonne expérience, Personnels disponibles et réactifs !

Very good
4/5

Merci

Very good
4/5

OK

Very good
4/5

Très efficace et rapide. Petit bémol, il est difficile de les avoir par téléphone.

Very good
4/5

Fast contact but a lot of misunderstandings and extra, unnecessary mailing

Very good
4/5

Good service

Very good
4/5

I have spoken several times with different people from the agency and all of them replied cordially and professionally

Very good
4/5

Bien

Very good
4/5

Helpful and quick to respond

Very good
4/5

Très efficace !

Very good
4/5

Efficace et concluante.

Very good
4/5

It was very helpful as a student trying to find an apartment while outside of Paris!

Very good
4/5

Very professional

Very good
4/5

Diane was very responsive and came back within 24 hours every time to let me know what apartment was available. I wish the website was up to date so that there wouldn’t be so much back and forth. Overall I recommend it.

Very good
4/5

Notre chargée de clientèle, Madame Hirano, a été très aimable et efficace. On regrette cependant que les échanges soient aussi longs et qu'il ne soit pas possible pour Lodgis de s'assurer de la disponibilité d'un appartement avant de le proposer à un potentiel locataire.

Very good
4/5

Ichrak was very friendly and supportive. Thank you very much!

Very good
4/5

Thank you for helping me rent my first apartment.


Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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