Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

8369 reviews

4.7/5
5 Stars
4 Stars
3 Stars
226
2 Stars
39
1 Stars
17
Excellent
5/5

Agence disponible et professionnelle

Excellent
5/5

Contente !

Excellent
5/5

Robin was great!

Very good
4/5

Good

Excellent
5/5

Service client exceptionnel, réponse très rapide et clair.

Excellent
5/5

You've been amazing! I will recommend to friends and family.

Excellent
5/5

Conseillère toujours à l'écoute de ce qu'on lui demandait. Très contente !!

Very good
4/5

Great job by Cecilia. She was quite pleasant to work with and made the process quite seamless for me. I look forward to engaging in future business with Lodgis and Cecilia.

Good
3/5

Took a lot of time

Excellent
5/5

Ma conseillère a été très responsive, aussi bien par mail que par téléphone, et m'a permis de faire tout le parcours de la recherche d'un meublé jusqu'à la signature du contrat en une semaine, de façon très efficace.

Excellent
5/5

Great Service

Excellent
5/5

Very helpful and quick with their reply and assistance

Excellent
5/5

Lodgis s'est toujours montrée efficace et réactive. Je suis globalement satisfait du service.

Excellent
5/5

Wonderful and very effective attendant Walquiria. Clear answers, fast execution. And speaking my mother language Portuguese. The contract us very straightforward, and electronically signing is a plus. I would definitely recommend the agency Lodgis.

Excellent
5/5

Efficace

Excellent
5/5

very professional and supportive attitude.

Excellent
5/5

The agency agent was so helpful and forthcoming. The response time was quick and I am very happy with the service.

Excellent
5/5

Excellent customer service, and prompt answers to all questions, with the best fees on the market! Thanks LODGIS.

Not bad
2/5

I would like to start from the fact that me and my flatmates are happy to finally sign the contract and secure a nice place in Paris. However, we have the need to express our complaints on how Lodgis carried out the lease process. Setting aside the length of the whole process (almost 4 weeks), which may be due to contingencies outside the domain of Lodgis, two are the episodes that annoyed us the most: 1. We have been communicated different – and higher – electricity tariffs as well as provisional cleaning fee only at the signing of the final contract, though we have received in the past (both via e-mail and, above all, via a draft contract) diverse amounts. Needless to say that this is not professional, at all. 2. Despite clear to Lodgis from the very beginning our need to commence the lease the first of June (Saturday) – we organized ourselves accordingly, especially with respect to the sale of trains tickets – we have been communicated very late in the process that the lease could only start on a weekday. This is because the management agency Lodgis entrusts for key delivering couldn’t do that on Saturday. As for point 1 above, again an issue over which we couldn’t have any control / we didn’t commit any mistakes, but nonetheless we would have been forced to pay the price for. Please note that Lodgis advises on his website about days in which delivery is not possible, but actually such day is only Sunday

Excellent
5/5

Greatest renting experience in Paris, it's the second time they find me a flat and I'm very happy with the service!

Excellent
5/5

Booking and renewing an apartment with Lodgis has always been a simple process. Mme Laureen PIERRE is really efficient and replies quickly to any questions that I may have concerning the apartment.

Excellent
5/5

I had a lot of back and forth trying to find housing for the coming year, but Lodgis was so helpful and professional!

Very good
4/5

difficile à joindre au début - efficace sur le processus de bouclage

Excellent
5/5

Bons échanges et réactivité

Excellent
5/5

Très bien

Good
3/5

Dommage que les locations choisies au départ ne soient pas disponibles

Very good
4/5

Bon service,pratique Merci

Excellent
5/5

Very easy to communicate with, and answered all my questions. Thank you Pathe

Excellent
5/5

Top!

Excellent
5/5

Thanks a lot

Very good
4/5

Perfect communication during the week. Unfortunately they do not work on Saturday and Sunday and that is why the first 2 day s I could not sleep in my appartment. LODGIS discounted the two days from the following rent.

Very good
4/5

great communication.

Excellent
5/5

They are the best

Excellent
5/5

It was great! Quick and easy. Very grateful.

Excellent
5/5

Robin has been very responsive and diligent to answer our our questions.

Excellent
5/5

My agent was very helpful in this long process of finding an apartment. She was patient in setting up visits and managing documents. I went through many apartment options in Paris between March and May and throughout the process, my agent was exceptional.

Good
3/5

Process once a flat is booked is good. But very slow to communicate before that stage.

Not bad
2/5

I lack transparency in your way of presenting the actual rent for apartments. What you call "rent" is far below the actual rental cost. On top of the "rent" 4-6 other fees are added. This means that you advertise your apartments under false pretences. Instead you should show the actual rent, i.e. "rent" should refer to what the rent cost actually is. When I rented my apartment I explicity asked Klara Lebdeva if she had mentioned all costs and fees. She said yes, but when I got the contract is became obvious that there was yet another hidden fee. It is disappointing that there is little honesty on the part of Lodgis - but I guess that's the French way. However, I won't give you the lowest grading because your webpage is nice and you have a good selection of apartments. But to me honesty and transparency is the most important thing.

Excellent
5/5

Chiara De Camillis è stata un'agente a dir poco straordinaria. Disponibile al 100%. Spero sarà lei a seguirci anche per la fase successiva alla firma del contratto.

Excellent
5/5

The contact with the agency is great. But I do consider that some apartments that arent available should not be displayed in the platform cause it crates confusion to us people that are looking for appartment.

Excellent
5/5

There is a good range of apartments at a reasonable price. It is convenient to be able to arrange everything and sign the lease from my home country.

Excellent
5/5

Pathe Ndiaye has been very helpful and prompt in all of his corresponding. Thank you.

Good
3/5

Service courtois

Excellent
5/5

Helpful, quick, efficient

Excellent
5/5

Robin a été très rapide a nous répondre!

Very good
4/5

Con Lodgis siempre he tenido muy buenas experiencias de arrendamiento!

Excellent
5/5

verament magnifique

Excellent
5/5

Everything went smooth and clear

Excellent
5/5

Très sympa, merci pour tout

Excellent
5/5

Its great. All the queries are resolved quickly and there have been no problems till now :)

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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Personalised
advice and support

54,7

clients satisfied
with our service