Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

14597 reviews

4.8/5
5 Stars
4 Stars
3 Stars
378
2 Stars
59
1 Stars
25
Very good
4/5

The agents are fairly attentive. Nobody seems to want to talk to you until a lease would be signed in a week or two. It's hard to get their attention when you're in another country. Someone responds but they don't follow through. They just want you to sign a lease right away. But once you decide on a place it's pretty straightforward. I have yet to do the walk-through inspection with a bailiff [That should be interesting!] I also haven't inspected the place myself yet so I hope it's what I can imagine from the pictures. I think my discomfort with this process so far is nothing unusual. There are a lot of different expectations from country to country. I think this agency and others like it [online] are a little easier to deal with than the regular agency shops you see on the street. One thing that is really annoying is that the customer assumes that what is displayed online is in fact, available but that is not the case about 50% of the time.

Excellent
5/5

Celilia understood the urgency of me finding accommodation and she made it happen.

Excellent
5/5

Wonderful experience and Solange has been a great resource. Thank you for all of your assistance.

Very good
4/5

Been great but some more phone communication would be better

Very good
4/5

Good

Good
3/5

I personally had a good experience with Lodgis, safe and kind staff.

Excellent
5/5

Disponibili in ogni momento. Senza loro non avrei mai trovato un appartamento in così poco tempo

Good
3/5

L'échange était rapide et efficace par mail. Mais j'ai demandé des photos supplémentaires du séjour puisqu'il n'y avait pas sur l'annonce, je voulais savoir comment est la fenêtre du séjour, où sont la table à manger, l'etagère, le placard, et les 4 chaise(s). J'ai également appelé l'agence mais personne n'a répondu.

Very good
4/5

Je recommande.

Excellent
5/5

Relation client excellente, je ne peux que recommander.

Excellent
5/5

Good Service

Excellent
5/5

Marianna has been absolutely incredible - the best agent I’ve worked with.

Excellent
5/5

Very good compagnie, simplest way to find appartement in Paris for French and for foreign people. Olha Polishchuk

Excellent
5/5

Excellent service, rapide et précis. C'est très important lorsque cela concerne un logement dans lequel on vit.

Very good
4/5

Marianne Le Corre did an amazing job. Unfortunately, Manuella Faletta just stopped contacting me at one point; I didn't receive any answers from her anymore.

Good
3/5

Merci de votre aide pour la location à court terme.

Very good
4/5

Ils sont sérieux et sympathique

Not bad
2/5

Impossible à joindre par téléphone.

Excellent
5/5

Correcte et effective.

Very good
4/5

Super

Excellent
5/5

I am very happy with the way Lodgis has helped me finding an apartment. Finding an apartment in Paris as a foreigner was not easy, but with Lodgis it went very smoothly.

Excellent
5/5

Fast - quick responses Answers to your need and book for you what you need Thanks to all the services and your way of enduring our turns and up minds

Excellent
5/5

Very nice and quick work with clients.

Excellent
5/5

Walquiria a été toujours fantastique

Excellent
5/5

Jordan is great! Very quick to respond and very helpful.

Excellent
5/5

My experience with Lodgis was very positive. The reference person was extremely proactive and supportive.

Excellent
5/5

My experience with Lodgis has been really good. Robin Meleiro answered all my questions and was really helpful throughout the entire process.

Excellent
5/5

Quick and easy

Excellent
5/5

Excellent travail; le seule agence que j'ai trouver sérieuse pour faire une recherche d'appartement depuis l'étranger sur internet.

Very good
4/5

I have been very happy with Lodgis! The only minus is because I had sent all my documents because I wanted to rent an apartment, and all of a sudden it was not available anymore.

Excellent
5/5

Really fast response time and great advice from the initial contacts (counsellors)! If I were to suggest improvements it would be more quality control measures put in place for the apartments themselves. Over all the contact is better than other agencies.

Excellent
5/5

Really helpful staff

Excellent
5/5

Always helpful for the best experience.

Good
3/5

Très bonne réactivité par email mais très difficile de contacter l'agence par téléphone.

Excellent
5/5

Très bon service

Good
3/5

thuraya

Good
3/5

Second contract through Lodgis. While the first went on smoothly, the second did not and included the agent withholding info on another flat that we were considering at the same time. Overall unsatisfactory experience and would only contact Lodgis on my next move only if the other agencies did not deliver.

Excellent
5/5

Very good experience!

Good
3/5

A bit frustrating for sure...

Excellent
5/5

Great service all the time

Excellent
5/5

Everything is so facile with Lodgis 🤩

Excellent
5/5

Contacts rapides et cordiaux. Agence efficace. Une plus grande transparence sur les frais liés aux charges supplémentaires (chauffage, électricité) liées au logement pourrait être un plus. Très satisfait dans l'ensemble.

Very good
4/5

Very efficient!

Excellent
5/5

Cecilia était très professionnelle, très rapide pour répondre à mes questions. Je vous remercie!

Excellent
5/5

C'est merveilleux de travailler avec vous. Tout est très facile et toujours là pour m'aider.

Excellent
5/5

EFFICACITE RAPIDITE TRES BON RAPPORT

Excellent
5/5

It was great finding the apartment with the help of Lodgis agency. The letting consultant did a great job in finding the right place. Thanks

Very good
4/5

Une équipe professionnelle et réactive.

Very good
4/5

jamais joignable par téléphone, à rectifier....

Good
3/5

It was overall a good experience. However, there were some apartments that said they were available online and were actually not, which was frustrating.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

bubble-speech-1

8 languages
spoken

hands-1

Personalised
advice and support