Our clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

All reviews

12857 reviews

4.8/5
5 Stars
4 Stars
3 Stars
340
2 Stars
58
1 Stars
25
Excellent
5/5

Gostei muito do atendimento da LODGIS. Espero que os comentários sirvam para aprimorar a seleção de imóveis para aluguel, da parte da agência.

Excellent
5/5

I felt like I was communicating with a real person - honest but professional. Not too pushy! Reliable.

Excellent
5/5

I rented my apartment through Marianna Le Corre. She was very attentive and worked efficiently and tirelessly to get through to two different landlords before I got the contract for the apartment I am now renting. She was very candid with her provision of information on each apartment. As such, I felt like I could really trust her, and that I would not encounter any unpleasant surprises. I felt that she had my best interests, as well as the landlord's at heart. I also found the staff at Lodgis to be friendly and polite, unlike the staff I had attempted to deal with through another agency, Paristay.com. The agency fees were also significantly cheaper than that agency. Overall, I had a very good experience with this company, and consider the level of integrity to be such that I would trust the employees to do the absolute best they can for me.

Excellent
5/5

Bon service, bon suivi.

Excellent
5/5

It has been an absolute pleasure dealing with Lodgis - the speed, clarity, helpfulness and professional way in wich my request was handled could not be faulted. Clara Elizabeth South Africa

Excellent
5/5

Comme d'habitude toute une équipe à l'écoute du client et toujours prompte à réagir positivement en toutes circonstance.

Very good
4/5

I have a chance to contacted 2 staffs before signing the contract. Iryna is very helpful and give full informations and assitance when need. Anyhow, during her absent it was a nightmare as other only gave unclear and limited information. And I was almost change the agency if only Iryna came back just in time.

Excellent
5/5

All I can say is excellent regarding everything

Excellent
5/5

Recebi um primeiro contacto telefónico e depois fui bem informado sobre os passos da reserva. Estou satisfeito e a D. Solange da Costa tem estado disponível para ajudar sempre que necessário. Obrigado

Excellent
5/5

Satisfied but time response should be improved.

Excellent
5/5

The owner was very accommodating, always available, and prompt in returning our deposit.

Very good
4/5

Elle me toujours répond par mail tout de suite.

Excellent
5/5

We had no problem at all. All concerns were timely answered thru email. We also received reminders from Lodgis regarding arrival and such

Excellent
5/5

Mon interlocutrice est aimable et efficace

Excellent
5/5

bien

Excellent
5/5

The agent took care of everything and answered my questions promptly. I would suggest for the agency tell the customer about the insurance that we have to pay to rent the apartment.

Excellent
5/5

迅速な対応だったため、安心してアパルトマンの申込が出来ました。 質問にも丁寧にご回答いただきました。 またパリに行く機会がありましたら、こちらでアパルトマンを探したいと考えています。

Excellent
5/5

Thanks a lot! Very nice, very quick and efficient! I will recommend you to my friends!

Excellent
5/5

丁寧かつ迅速にご対応いただき、非常に助かりました。 勝手の異なる土地での住居探しということもあり、多々不明点がありましたが、都度分かりやすくご説明くださりました。

Excellent
5/5

La relation avec l'agence et avec Mme Iryna Bonnefoy a été très efficace : retours de mail rapides, informations détaillées, suivi du dossier en permanence, réactivité (nous étions dans l'urgence). Les échanges ponctuels avec d'autres conseillères ont également été très bons. La permanence lors des jours fériés est appréciable. Service impeccable. Je conseillerai l'agence sans hésiter.

Excellent
5/5

L'agence a été excellent dans la médiation avec le propriétaire, rapide en réponse et a été très bien suivie par l'employé Joel.

Excellent
5/5

Auf meine Anfragen bezüglich Verfügbarkeit einer Wohnung, Ausstattung, Reservierung etc. habe ich stets schnelle, freundliche und hilfreiche Antworten erhalten. Die zuständige Mitarbeiterin in meinem Fall, Frau Le Corre, war immer sehr bemüht und stand mir während des gesamten Buchungsprozesses unterstützend zur Seite. Ich habe Lodgis als sehr vertrauenswürdig und zuverlässig empfunden und kann die Agentur bestens weiterempfehlen.

Excellent
5/5

Agile and efficient. Great to deal with.

Excellent
5/5

Gostaria de agradecer a LODGIS e principalmente a Conselheira Solange da Costa pela eficiência, cordialidade e atendimento. Foi através do atendimento dela que encontramos a melhor opção de locação.

Excellent
5/5

Le gestionnaire est très efficace et à l'écoute.

Excellent
5/5

迅速に的確に対応していただき、とてもスムースに契約することが出来ました。

Excellent
5/5

I would give Mme LECORRE 5. Her response to my emails was very prompt and professional. For a short time (while Mme LECORRE was on vacation) I was in contact with Mme TAILLARDAT. Her response was less than satisfactory. Because she took so long to respond, I often felt that I had to send additional emails. It became frustrating.

Very good
4/5

The Lodgis stuff did very rapid and sure works for me. I'm very thankful to him and I would like to ask him next time again. Merci beaucoup Mousieur Tanaka-san!

Excellent
5/5

Excellent service by all of the Lodgis Team. I was very pleased with the assistance of Pan and Walquiria in answering my questions and providing assistance all along the way in finding a really nice apartment in Paris.

Excellent
5/5

平野様 いつもご丁寧な対応頂き感謝しております。 ありがとうございます。

Excellent
5/5

對問題的回應非常快速,效率十足,幫忙居中與房東溝通,超專業,讓我們還沒有到法國就留下良好的第一印象。

Very good
4/5

agence efficace et rapide

Excellent
5/5

THANKS FOR ALL!!!

Very good
4/5

8年ぐらい毎年も利用させていただいているので、よくしてもらえます。

Excellent
5/5

スムースに対応頂いて大変助かりました。

Excellent
5/5

Madame Cécilia De Almeida Tavares a été très aimable et très efficace pour répondre à mes questions concernant la location. NB: La procédure demandée pour les garants (après signature électronique!) qui consiste à recopier à la main un texte extrêmement long est néanmoins très déplaisante.

Excellent
5/5

Very helpful thanks. This is the third time we've used your agency and will do so again.

Excellent
5/5

Quel service à la clientèle! Absolument FORMIDABLE! 24 heures à peine pour une réponse au premier courriel concernant 4 propriétés. Réservation complétée, dépôt payé en 72 heures parce que toutes les informations fournies étaient complètes et justes. Le site d'offres étaient faciles à consulter et Madame Anna Ponceblanc, conseillère en location meublée, a été rassurante et d'un grand secours dans tout le processus. Je veux ajouter que j'ai fait 15 demandes d'informations sur 4 sites d'offres et je suis sans retour de communication pour 13 d'entre elles... c'est tout dire. Nous vivrons à Paris tout le mois de septembre prochain, dans un appartement meublé et idéalement situé, grâce à Madame Ponceblanc. Merci Madame, Merci Lodgis. Nicole M.M. de Laval Québec

Excellent
5/5

Great service, highly recommendable

Excellent
5/5

Me han parecido,muy profesionales y muy eficaces.

Excellent
5/5

迅速でとても丁寧な対応です。

Excellent
5/5

Excellent accueil.

Excellent
5/5

quick reply

Excellent
5/5

時間通り来ていただき、丁寧な対応でとても良かったです。

Excellent
5/5

La atención recibida resultó de excelente nivel .En todo momento se nos explicó con claridad cada paso y se resolvieron todos los problemas que planteamos. Destacamos la acción de Paloma Solar Vega. Muchas gracias Dr. Horacio Sanguinetti Oficial de las Palmas Académicas de Francia

Very good
4/5

All agents were extremely polite, efficient, and professional.

Excellent
5/5

perfect,thanks a lot!

Excellent
5/5

Ecxellent : evry think it's good.

Excellent
5/5

Lodgis is the only "normal" agency in Paris. You can do everything online and their fees are the lowest ones. The agents speak excellent english.

Excellent
5/5

It was a favorable experience. Julien was always available when I had questions and he answered them in a pleasant and comprehensive manner. I feel like Julien and Lodgis can be counted on to be of help when needed. Thanks I will have no trouble referring you to friends. Thanks again. Edwaard Bennett

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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