Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13560 reviews

4.7/5
5 Stars
4 Stars
3 Stars
367
2 Stars
63
1 Stars
27
Excellent
5/5

La ayuda en el proceso del alquiler fue excelente, muchas gracias

Excellent
5/5

Questions were answered promptly,

Excellent
5/5

Rapidez, profesional. El agente que me ha atendido me ha ayudado y la atención ha sido perfecta.

Excellent
5/5

My contacts and Lodgis were very helpful in arranging my stay especially considering the time difference. They were prompt in conveying messages from prospective owners and explained all details of renting an apartment in Paris. Highly recommended.

Excellent
5/5

Sempre nos atenderam prontamente!

Excellent
5/5

I called the agency just 20 hours before our arrival in Paris and they managed to find the flat for us. I am very happy. Thank you so much,

Not bad
2/5

El Servicio de la gestora de alquiler amueblado fue muy bueno. Una vez firmado el contrato y depositado el dinero la agencia incumplió con la fecha de entrega del departamento, lo cual me generó inconvenientes personales (4 días mas tarde, que me fueron cobrados) ; aún espero una respuesta por parte de la agencia. El personal de recepción siempre fue muy amable. Me gustaría poder recomendar la agencia, pero la falta de respuesta ha esta situación me lo impide.

Excellent
5/5

Dell'agenzia c'è poco da dire, ho avuto a che fare con persone competenti, non ho mai atteso per più di 24 ore le risposte alle mie richieste e mi hanno fornito informazioni di ogni genere. Inoltre, anche se non ho modo di fare paragoni con altre, non mi è parso che la commissione da me pagata sia stata eccessiva. Ho scelto di avere un'agenzia come intermediario tra me e la proprietaria per avere una sicurezza maggiore sulle condizioni dell'appartamento, e ritengo di aver fatto un'ottima scelta!

Excellent
5/5

All of our interaction with the agency was fast and efficient. Would definitely use the agency again!

Excellent
5/5

great help in selecting and securing our apartment

Excellent
5/5

Un très grand merci à M Tamura pour son aide!

Very good
4/5

Tout était parfait, la rapidité et le service

Excellent
5/5

Très bonne disponibilité et très bonne réactivité.

Excellent
5/5

working with Julien CHOUEIRY for our last minute trip has been fantastic! I will be contacting him directly whenever I return to Paris!

Very good
4/5

年末年始のパリ滞在、お気に入りの街に物件を借りることが出来き ました。友達2人での滞在、十分な広さ、洗濯ができ鍵も2つ借りられ、対応は速やかかつ親切でとても好印象でした。

Excellent
5/5

親切にしていただきました

Excellent
5/5

仲介役となって頂いた日本人スタッフの方は時差のある中、常に迅速な対応をして頂き大変助かりました。パリでの部屋探しをするともだちには是非紹介したいサイトです。

Excellent
5/5

Si bien tengo poca experiencia en alquiler de apartamentos , puedo decir por este caso puntual que la relación con la agencia ha sido muy seria y eficiente.

Good
3/5

Our agent is nice, although sometimes we do not always get a reply. It would be nice to have an exact price break down of what we have to pay and have already paid. The agency also does not communicate much with our landlord.

Very good
4/5

Des agents très réactifs et professionnels. Toujours disponible pour répondre aux l'attentes de leurs clients. Mme Manuela FALLETTA m'a été d'une aide précieuse, elle répond rapidement aux questions et fournit des informations pertinentes, j'ai signé le bail en moins d'une semaine de recherche. Je la recommande vivement, ainsi que M. Stephane HEYDEN, toujours disponible et compréhensif. Je mettrai juste un bémol sur la fréquence de mise à jour du site, qui indique la disponibilité de certains appartements alors qu'ils ont déjà été loué, et sur le fait qu'il n'est nulle part indiqué que les frais de l'état des lieux sont à la charge du locataire.

Very good
4/5

Good communication.

Good
3/5

インターネットに関して私もオランジュと契約したりして行き違いがあったことは認めますが、上に述べたようにセット契約がノーマルだということ、つまり顧客の立場になって対応してくていないのが残念です。TV,固定に電話関しても先日、ご対応いただけるとお返事をいただいているので是非宜しくお願いします。

Excellent
5/5

Muito atenciosos e prestativos. Recomendo!

Excellent
5/5

La signora De Camillis è stata molto disponibile e cortese e di grandissimo aiuto.

Excellent
5/5

Terrific response time and very professional. I have already recommended it to family and friends here in the United States.

Excellent
5/5

Iryna was perfect... she communicated promptly and helped us get the apartment we really wanted We love that the agency fee is much less than at other agencies

Very good
4/5

Bien commercialement et pour le suivi

Excellent
5/5

Agency is very helpful.

Excellent
5/5

Bonne

Excellent
5/5

迅速で丁寧な対応でした。

Excellent
5/5

Tres serieux et rapide a mes demandes de loyer!!

Excellent
5/5

Randa followed up with us when she needed to. Communication flowed smoothly and I was reassured when she did not hesitate to phone me at one stage. A very professional service was offered.

Very good
4/5

Good contact and any questions that I had were answered quickly.

Good
3/5

L'agenzia si è dimostrata disponibile et attenta alle esigenze del cliente. Tuttavia è dovoroso sottolineare che durante l'état de lieu si sono constatati problemi importanti che l'agenzia e il relativo gestionario avrebbero dovuto risolvere prima dell'entrata nell'appartamento. In aggiunta per due settimane il cliente si è lamentato affinchè i suddetti ptoblemi venissero risolti e purtroppo alcuni di essi non sono ancora stati risolti.

Excellent
5/5

patience, gentillesse Contact rapide

Very good
4/5

bien.

Excellent
5/5

Une service excellente et rapide fournit par l'agent de location Waquiria. Elle est très serviable

Not bad
2/5

I chose Lodgis because they had the most reasonable agency fee out of all the agencies I had looked at, however I will say that their service was not the best and not very consistent. It took me over 3 months to finally get accommodation, not because there weren't readily available apartments , they have a wide and good range of apartments but the person at the agency whose name I shall not disclose wasn't up to task. I had made a request and booked a few apartments and each time I did this I felt that I was one step closer to getting the apartment of my dream, but that wasn't the case. Each time I did this I got an email saying that someone else had booked it already, so I think what needs to be improved is that once someone has finalised their booking they should take apartments off from being available instead of misleading potential renters. Furthermore agencies are supposed to be the bridge that helps you find the ideal apartment with little hassle and little time consumption, but this was not the case. Overall I got a good apartment and I'm pleased with it I just wished it didn't take as long as it did.

Good
3/5

Somewhat erratic at times .... Ocasional different personnel & it appeared that one person didn't know what the other was saying or doing at times .... Friendly and helpful despite all that

Very good
4/5

The contact with the agency was good but the answers to my emails where not fast so I had to call them (from abroad) several times to get my answer instead of waiting a day or two for details I am concerned about.

Excellent
5/5

Excelente o atendimento, estou satisfeita. Ilca V. de Oliveira

Very good
4/5

It was quite good!

Excellent
5/5

Conseiller exceptionnellement disponible courtois et professionnel.

Excellent
5/5

Rapidi, efficenti e gentili.

Excellent
5/5

c'est ma première réservation

Excellent
5/5

パリ出張時はいつも利用させて貰ってます。良い物件揃ってるし、スタッフの方が親切で、外国語が苦手な私には頼もしい限りです。

Very good
4/5

The staff is really nice and helpful. It offers many solutions and the agency fee is affordable. Everything is done on time:contract, fees.

Excellent
5/5

対応が迅速でとても親切でした。

Excellent
5/5

Solange was very helpful.

Excellent
5/5

Helpful and well organized agents. Speaking good english.

Excellent
5/5

Molto bene, contratto concluso in tempi brevi e Manuela Falletta molto disponibile.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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