Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13560 reviews

4.7/5
5 Stars
4 Stars
3 Stars
367
2 Stars
63
1 Stars
27
Excellent
5/5

Thanks a lot! Very nice, very quick and efficient! I will recommend you to my friends!

Excellent
5/5

丁寧かつ迅速にご対応いただき、非常に助かりました。 勝手の異なる土地での住居探しということもあり、多々不明点がありましたが、都度分かりやすくご説明くださりました。

Excellent
5/5

La relation avec l'agence et avec Mme Iryna Bonnefoy a été très efficace : retours de mail rapides, informations détaillées, suivi du dossier en permanence, réactivité (nous étions dans l'urgence). Les échanges ponctuels avec d'autres conseillères ont également été très bons. La permanence lors des jours fériés est appréciable. Service impeccable. Je conseillerai l'agence sans hésiter.

Excellent
5/5

L'agence a été excellent dans la médiation avec le propriétaire, rapide en réponse et a été très bien suivie par l'employé Joel.

Excellent
5/5

Auf meine Anfragen bezüglich Verfügbarkeit einer Wohnung, Ausstattung, Reservierung etc. habe ich stets schnelle, freundliche und hilfreiche Antworten erhalten. Die zuständige Mitarbeiterin in meinem Fall, Frau Le Corre, war immer sehr bemüht und stand mir während des gesamten Buchungsprozesses unterstützend zur Seite. Ich habe Lodgis als sehr vertrauenswürdig und zuverlässig empfunden und kann die Agentur bestens weiterempfehlen.

Excellent
5/5

Agile and efficient. Great to deal with.

Excellent
5/5

Gostaria de agradecer a LODGIS e principalmente a Conselheira Solange da Costa pela eficiência, cordialidade e atendimento. Foi através do atendimento dela que encontramos a melhor opção de locação.

Excellent
5/5

Le gestionnaire est très efficace et à l'écoute.

Excellent
5/5

迅速に的確に対応していただき、とてもスムースに契約することが出来ました。

Excellent
5/5

I would give Mme LECORRE 5. Her response to my emails was very prompt and professional. For a short time (while Mme LECORRE was on vacation) I was in contact with Mme TAILLARDAT. Her response was less than satisfactory. Because she took so long to respond, I often felt that I had to send additional emails. It became frustrating.

Very good
4/5

The Lodgis stuff did very rapid and sure works for me. I'm very thankful to him and I would like to ask him next time again. Merci beaucoup Mousieur Tanaka-san!

Excellent
5/5

Excellent service by all of the Lodgis Team. I was very pleased with the assistance of Pan and Walquiria in answering my questions and providing assistance all along the way in finding a really nice apartment in Paris.

Excellent
5/5

平野様 いつもご丁寧な対応頂き感謝しております。 ありがとうございます。

Excellent
5/5

對問題的回應非常快速,效率十足,幫忙居中與房東溝通,超專業,讓我們還沒有到法國就留下良好的第一印象。

Very good
4/5

agence efficace et rapide

Excellent
5/5

THANKS FOR ALL!!!

Very good
4/5

8年ぐらい毎年も利用させていただいているので、よくしてもらえます。

Excellent
5/5

スムースに対応頂いて大変助かりました。

Excellent
5/5

Madame Cécilia De Almeida Tavares a été très aimable et très efficace pour répondre à mes questions concernant la location. NB: La procédure demandée pour les garants (après signature électronique!) qui consiste à recopier à la main un texte extrêmement long est néanmoins très déplaisante.

Excellent
5/5

Very helpful thanks. This is the third time we've used your agency and will do so again.

Excellent
5/5

Quel service à la clientèle! Absolument FORMIDABLE! 24 heures à peine pour une réponse au premier courriel concernant 4 propriétés. Réservation complétée, dépôt payé en 72 heures parce que toutes les informations fournies étaient complètes et justes. Le site d'offres étaient faciles à consulter et Madame Anna Ponceblanc, conseillère en location meublée, a été rassurante et d'un grand secours dans tout le processus. Je veux ajouter que j'ai fait 15 demandes d'informations sur 4 sites d'offres et je suis sans retour de communication pour 13 d'entre elles... c'est tout dire. Nous vivrons à Paris tout le mois de septembre prochain, dans un appartement meublé et idéalement situé, grâce à Madame Ponceblanc. Merci Madame, Merci Lodgis. Nicole M.M. de Laval Québec

Excellent
5/5

Great service, highly recommendable

Excellent
5/5

Me han parecido,muy profesionales y muy eficaces.

Excellent
5/5

迅速でとても丁寧な対応です。

Excellent
5/5

Excellent accueil.

Excellent
5/5

quick reply

Excellent
5/5

時間通り来ていただき、丁寧な対応でとても良かったです。

Excellent
5/5

La atención recibida resultó de excelente nivel .En todo momento se nos explicó con claridad cada paso y se resolvieron todos los problemas que planteamos. Destacamos la acción de Paloma Solar Vega. Muchas gracias Dr. Horacio Sanguinetti Oficial de las Palmas Académicas de Francia

Very good
4/5

All agents were extremely polite, efficient, and professional.

Excellent
5/5

perfect,thanks a lot!

Excellent
5/5

Ecxellent : evry think it's good.

Excellent
5/5

Lodgis is the only "normal" agency in Paris. You can do everything online and their fees are the lowest ones. The agents speak excellent english.

Excellent
5/5

It was a favorable experience. Julien was always available when I had questions and he answered them in a pleasant and comprehensive manner. I feel like Julien and Lodgis can be counted on to be of help when needed. Thanks I will have no trouble referring you to friends. Thanks again. Edwaard Bennett

Excellent
5/5

RAS, bon accompagnement

Excellent
5/5

Very good service

Excellent
5/5

Logis are super!

Excellent
5/5

Всем здравствуйте!!!! Хочу поблагодарить сотрудницу Анну за быструю и четкую работу. За два дня помогла мне снять замечательную квартиру со всеми удобствами в самом центре Парижа!!!! Мои благодарности!!!! Обязательно буду Вас рекомендовать всем друзьям и знакомым!!!!

Excellent
5/5

Mme Hirano, as usual, efficient and considerate. She is one reliable agent.

Excellent
5/5

Ótimo suporte oferecido pelo Sr. Joel Peixoto.

Excellent
5/5

Mss Chiara was very helpful and efficient. Very pleased with lodgis and from now on its my rental agency in Paris!

Excellent
5/5

The website was easy to use, with all the information I needed. Randa was extremely helpful, and replied quickly to my emails.

Excellent
5/5

Tres professionelle

Excellent
5/5

Je conseille cette agence à tout ce qui recherche un appartement .une très bonne relation clientèle et très compétent par rapport à nos besoins.

Excellent
5/5

Randa was incredibly helpful throughout the booking process and went above and beyond to help us. Thank you very much.

Good
3/5

It took almost a week to get the agent who was assisting while my assigned agent was out of the office to respond to me. I had to move my trip as the delay took so long that I had to change my visa. And I had to call multiple times as my emails went unanswered but the agent who was assisting while my agent was away. Once my agent returned from holiday, she was fantastic and helpful, but I nearly rented from another agency while she was away.

Very good
4/5

スタッフの対応がよかったです。契約はネット上でのするため、わからないことばかりでいたが、丁寧に対応していただきました。特に、日本人スタッフが対応してくださるので、安心できました。

Excellent
5/5

Expensive agency charges for a longer rental but worth it for good organisation and peace of mind

Excellent
5/5

Le service de l'agence est superbe! Suggestion: il faudra informer en avance tous les frais relatifs a location, tels que l'assurance, le dépôt de garantie, frais de l'agence etc.

Excellent
5/5

Excelled

Excellent
5/5

Julien was professional and extremely accommodating.

Very good
4/5

The interaction was overall good and effective. There were a couple of mistakes in some mails related to the agency fees but they were solved quickly.

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

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