Our Tenant clients' Reviews

The opinion our clients hold of our service is key. It allows us to constantly better the service we provide. All feedback is taken from our clients directly via a questionnaire

Tenants

13560 reviews

4.7/5
5 Stars
4 Stars
3 Stars
367
2 Stars
63
1 Stars
27
Excellent
5/5

2nd time for me using Lodgis services, Nice and easy. Thanks to Yun Hsia, she has been great!

Excellent
5/5

J'ai été en relation avec Chiara de Chamillis qui a été très professionnelle et réactive tout au long du processus : de la recherche d'appartement aux suites qui ont du être données (congé et location d'un autre appartement via Lodgis)

Excellent
5/5

Efficacité, rapidité des réponses à nos questions. Merci à vos conseillères.

Excellent
5/5

Very attentive and helpful. No complaints.

Excellent
5/5

ありがとうございました。

Excellent
5/5

Your representative was always available for questions. We felt very comfortable should we need anything.

Excellent
5/5

Very prompt responses from Aline, and all information that I asked for was provided

Excellent
5/5

ご担当いただいた田村さんには、丁寧・親切な対応をいただきとても有り難く思っております。

Excellent
5/5

Rhonda is a great communicator and followed through on every commitment. She had great advice for train and airport connections and she steered us to a good choice of apartment. Easy, efficient process.

Excellent
5/5

A agência também foi ótima também. Fez além do que se propôs e realmente encontrou a opção perfeita para nossa estadia em Paris! A Solante principalmente foi muito atenciosa e nos auxiliou mesmo quando não teria mais a obrigação. Agradecemos por tudo e recomendo muito a agência!

Excellent
5/5

I'm so greatful I was able to work with this company and my agent. Being from another country and a student made this apartment search extremely difficult, but Lodgis made it all simple. They helped me find my first apartment ever and I'm beyond excited to move in!

Excellent
5/5

アパートの管理人や到着と出発時の契約スタッフの方は、親切に対応頂け快適に過ごせました。 空港到着後アパートまで乗り合いタクシーを依頼し、空港へ着いて電話したのですが、フランス語でメッセージが流れ困っていたら、空港の方が対応して頂けましたが、とても苦労しました。お勧めできません。

Excellent
5/5

丁寧なご対応いただきありがとうございます。 無事に物件も決まり、安心してほかの準備が進められます。 今後もまた機会がありましたら利用させていただきたいと思います。

Excellent
5/5

Exelente atención y predisposición para resolver los inconvenientes. Muy conforme

Excellent
5/5

Very helpful agent Solange We've asked her lots of questions and she answered sincerely. :)

Excellent
5/5

Very responsive agent that made easier for me to find a vocational apartment. Many thanks!

Excellent
5/5

We wroked with Raphaelle Tillardat who was very professional and very efficient during the rental process. We hope to work with her again in the future. Thank you Rapahelle.

Excellent
5/5

Ms. Manuela Falletta has been amazing and always prompt in responding to enquiries and requests. Most thankful to have her to help me on my first ever trip to Paris. Thank you Ms. Falletta

Excellent
5/5

回復的速度非常迅速,也非常專業,下次依舊會在LODGIS租屋,感謝你們給我一個美好的租屋過程。

Excellent
5/5

Je voudrais remercier l'équipe Lodgis et notamment Manuella, qui m'ont vraiment facilité la recherche de logement - qui peut être un casse tête à Paris ! Merci

Very good
4/5

Gentili e cordiali Sempre a disposizione Lavorano bene x soddisfare qualunque richiesta Da raccomandare!!

Excellent
5/5

Nice apartment in great, central location. We appreciate the efforts of LODGIS to find a nice unit in a convenient location...very happy with our Paris experience.

Mediocre
1/5

Joel Peixoto has never called to go over the contract or ANY detail, he just sent us papers to fill, contact to sign and a link to pay.

Excellent
5/5

Great site! Quick responses from your agents with patience and compliance! I am very pleased with my apartment and your services.

Excellent
5/5

連絡もとても早く、オーナーさんと間に入って丁寧に対応していただきました。 ありがとうございました。

Excellent
5/5

Always prompt and in English.

Excellent
5/5

Agência muito correta rápida e atenciosa. Não é a primeira vez que usamos seus serviços e estamos satisfeitas com sua atuação. Sempre que voltarmos a Paris usaremos seus serviços.RECOMENDAMOS

Not bad
2/5

There really wasn't any. All computer driven. A lot of money for an introduction only...we had to take care of everything else.

Excellent
5/5

Outstanding service. Fast, high quality and efficient.

Excellent
5/5

The agency was very helpful and prompt with all communications.

Excellent
5/5

Rápido, cordial e em portugu~es. Muito bom

Excellent
5/5

Muito boa, ja é segunda vez que alugamos com a Lodgis e sempre estamos satisfeitos.

Excellent
5/5

Fast, efficient, nice.

Excellent
5/5

Ótima. Recebemos todas as informações solicitadas; nosso conselheiro de arrendamento, Sr. Joël Peixoto tem sido extremamente atencioso e prestativo com relação ao apartamento e outras necessidades diversas.

Excellent
5/5

Gostei muito do atendimento da LODGIS. Espero que os comentários sirvam para aprimorar a seleção de imóveis para aluguel, da parte da agência.

Excellent
5/5

I felt like I was communicating with a real person - honest but professional. Not too pushy! Reliable.

Excellent
5/5

I rented my apartment through Marianna Le Corre. She was very attentive and worked efficiently and tirelessly to get through to two different landlords before I got the contract for the apartment I am now renting. She was very candid with her provision of information on each apartment. As such, I felt like I could really trust her, and that I would not encounter any unpleasant surprises. I felt that she had my best interests, as well as the landlord's at heart. I also found the staff at Lodgis to be friendly and polite, unlike the staff I had attempted to deal with through another agency, Paristay.com. The agency fees were also significantly cheaper than that agency. Overall, I had a very good experience with this company, and consider the level of integrity to be such that I would trust the employees to do the absolute best they can for me.

Excellent
5/5

Bon service, bon suivi.

Excellent
5/5

It has been an absolute pleasure dealing with Lodgis - the speed, clarity, helpfulness and professional way in wich my request was handled could not be faulted. Clara Elizabeth South Africa

Excellent
5/5

Comme d'habitude toute une équipe à l'écoute du client et toujours prompte à réagir positivement en toutes circonstance.

Very good
4/5

I have a chance to contacted 2 staffs before signing the contract. Iryna is very helpful and give full informations and assitance when need. Anyhow, during her absent it was a nightmare as other only gave unclear and limited information. And I was almost change the agency if only Iryna came back just in time.

Excellent
5/5

All I can say is excellent regarding everything

Excellent
5/5

Recebi um primeiro contacto telefónico e depois fui bem informado sobre os passos da reserva. Estou satisfeito e a D. Solange da Costa tem estado disponível para ajudar sempre que necessário. Obrigado

Excellent
5/5

Satisfied but time response should be improved.

Excellent
5/5

The owner was very accommodating, always available, and prompt in returning our deposit.

Very good
4/5

Elle me toujours répond par mail tout de suite.

Excellent
5/5

We had no problem at all. All concerns were timely answered thru email. We also received reminders from Lodgis regarding arrival and such

Excellent
5/5

Mon interlocutrice est aimable et efficace

Excellent
5/5

bien

Excellent
5/5

The agent took care of everything and answered my questions promptly. I would suggest for the agency tell the customer about the insurance that we have to pay to rent the apartment.

Excellent
5/5

迅速な対応だったため、安心してアパルトマンの申込が出来ました。 質問にも丁寧にご回答いただきました。 またパリに行く機会がありましたら、こちらでアパルトマンを探したいと考えています。

Reviews are gathered from genuine Lodgis clients (tenants, landlords). If you would like to change or access your review, contact us via the online form.

bubble-speech-1

8 languages
spoken

hands-1

Personalised
advice and support